IT Data Centre Infrastructure Analyst in Stonehouse

We are Mller UK & Ireland, a family-run dairy business and we are experts at what we do. Dairy is a key part of a healthy and balanced diet and we are proud to help meet the nutritional needs of millions of people every day.

To do this, our business has been split into these key areas: Mller Milk & Ingredients (MMI), Mller Yogurt & Desserts (MYD), and Mller Milk & Ingredients Distribution (MMID). MMI is all about producing milk, cream, butter, milk drinks, and dairy ingredients from British sources. MYD is the team behind favourites like Mller Corner, Mller Light, Mller Rice, and more. MMID delivers over 1 billion litres of milk every year to more than 5,500 locations across the UK, ensuring everything flows smoothly from farm to fridge.

As the UK's most popular dairy brand, we strive to make a real difference for our planet, our partners, and our people, helping to create a more sustainable dairy future.

We are hiring for the position of IT Data Centre Infrastructure Analyst.

Location: Bridgwater or Severnside / Hybrid - 3 days on-site per week.

Contract: Full-Time, Permanent

Hours: Monday-Friday (40 hours)

Benefits for the role:

• Competitive salary
• Generous annual bonus
• Life Assurance
• Health Care Cash Plan
• 25 days holiday plus bank holidays (rising with service)
• Enhanced Maternity & Paternity Family Leave
• Enhanced Bereavement Leave
• Pension Employer Contribution Scheme (matched up to 8%)
• Exclusive access to Mller Rewards, offering a variety of online and in-store discounts and development opportunities

As an IT Data Centre Infrastructure Analyst, you will provide 3rd line IT Infrastructure support for key systems and services across the business. You will work within a highly skilled team of technology experts to deliver excellent quality IT services and assist in key technical projects, ensuring high standards of capacity, continuity, and availability of all systems under the Data Centre team's remit.

What you will do:

• Perform routine operations and monitoring of hardware and software systems.
• Record all actions using ITSM tools and follow standard procedures.
• Manage and troubleshoot all systems in the responsible area.
• Manage and resolve incidents, requests, and problems within SLAs or escalate as needed.
• Keep tickets regularly updated.
• Implement changes per change management processes.
• Execute installations, updates, and decommissions per technical standards.
• Investigate and resolve issues not meeting design or business goals.
• Maintain and update standard OS builds and document technical processes.
• Manage and monitor Data Centre facilities, attending regular inspections and audits.
• Ensure proper racking and structured cabling per standards.
• Maintain accurate rack diagrams and cable labelling.

What you will bring:

• Degree or equivalent experience in IT or related field.
• Strong under pressure, meets KPIs, and communicates effectively.
• Experience with server installation, administration, and troubleshooting.
• Basic knowledge of hypervisors and virtualization.
• Aware of Data Centre standards and best practices.
• Effective time management.
• Ability to meet strict deadlines and targets.
• Ability to work individually as well as within a team.
• Must be willing to travel to other global group sites when required.

If you have the skills and experience in the above areas and would like to be considered for this role, please apply at www.mullercareers.co.uk.

Contact Details: F.A.O. UK Recruitment, Mller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ.