We are recruiting for a dedicated and detail-oriented Customer Supply Chain Executive to join our team in the UK.
This role plays an important part in supporting and optimising supply chain processes to deliver excellent service levels, operational efficiency and customer satisfaction.
The successful candidate will take ownership of their activities, identify opportunities to improve ways of working, and ensure actions are completed accurately and on time. Working closely with Muller Milk & Ingredients (MMI), M&S and Ocado, the role supports collaboration across supply chain related matters and helps drive strong relationships across the end-to-end supply chain. A key focus of the role is delivering a right-first-time approach, proactively resolving issues and ensuring commitments are followed through to completion.
This role offers flexibility to be based at either Bridgwater, Severnside, Droitwich or Bellshill, Manchester depending on your location.
Regular travel will be required to M&S production and despatch locations, including Bridgwater, Severnside, Droitwich, Bellshill, Manchester, Amesbury, Wolverhampton and Glasgow.
Salary: Competitive
Contract Type: Full-Time Permanent Monday to Friday 40 hours per week
Main Responsibilities Support supply chain collaboration with M&S and Ocado across operational and strategic supply chain activities. Act as a key link between customer and internal teams, ensuring timely, accurate and effective communication. Regularly attend MMI supply sites to build relationships and support supply chain activities. Coordinate and conduct regular service reviews with customers and internal stakeholders, ensuring actions are clearly defined, tracked and delivered. Monitor, analyse and report service KPIs, proactively identifying trends, risks and opportunities to improve product availability and service performance. Take ownership of routine customer supply chain activities, ensuring actions are completed accurately and in full, with a right-first-time mentality. Project manage relevant collaboration initiatives and coordinate communications (BCNs) relating to business change, network change and key trading events such as peak periods and
Customer Supply Chain Executive in London employer: Muller Dairy
As a Sales Finance Business Partner at our Telford location, you'll join a dynamic team that values collaboration and innovation. We offer a competitive salary, generous annual bonus, and comprehensive benefits including private medical healthcare and 25 days of holiday, fostering a supportive work culture that prioritises employee growth and well-being. Our hybrid working model allows for flexibility, making it an excellent opportunity for those seeking a meaningful and rewarding career.
