At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive store growth.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability and community.
- Benefits: Enjoy a competitive salary, bonus, product allowance, and exclusive staff discounts.
- Other info: Embrace a culture of inclusivity and creativity while growing your career.
- Why this job: Be part of a B Corp certified brand that values people and the planet.
- Qualifications: Experience in leadership and a passion for fashion and customer service.
The predicted salary is between 30000 - 40000 € per year.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.
At Mulberry, our Assistant Managers are called 'People and Experience Leaders' because you must be passionate about people, determined to deliver an extraordinary customer experience, and open to learning and developing yourself and others. We want you to strive to be an expert within your field and be excited to play your part in our 'Back to the Mulberry Spirit' strategy.
What we need from you:
- Partner with your Store Leader to develop the best team.
- Support in creating a high performing team where diversity is celebrated and every individual feels valued, respected, and included.
- Champion equity, empathy, and understanding in all interactions - internally and externally.
- Encourage dynamic discussions and invite ideas and different perspectives to drive creativity and collaboration.
- Create a culture that embraces honest feedback; give praise, share successes, coach, and challenge.
- Be customer focused and nurture a welcoming and fun environment for your customers and team.
- Deliver an engaging and memorable customer experience in your store and inspire your team to do the same.
- Be culturally connected; understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
- Develop and maintain key customer relationships using in-store CRM tools.
- Collaborate with your Store Leader to be commercially driven.
- Demonstrate a commitment to driving your business and develop a network to help deliver your goals and accelerate store growth.
- Show expert market awareness and the ability to use analysis to maximise trading opportunities.
- Lead and deliver operational excellence showing respect and consideration for people, product, and your environment.
- Care about people and the planet by embodying our Values in all you do.
- Support Mulberry to deliver an inclusive culture through open-minded and respectful behaviour towards others.
- Feel inspired to work for a B Corp certified business, incorporating environmentally and socially responsible practices into your work.
You are: Inspiring, Engaging, Agile, Perceptive, An experienced Leader, In love with fashion!
What we will do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions
Assistant Manager Shepton Mallet, UK Permanent Full-Time in Somerset employer: Mulberry
Mulberry is an exceptional employer that champions a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. Located in the heart of Somerset, our commitment to sustainability and community spirit is reflected in our B Corp Certification, making us a purpose-driven brand that prioritises both people and the planet. As an Assistant Manager, you will not only lead a dynamic team but also enjoy competitive benefits, including a generous staff discount and opportunities for personal development, all while being part of a globally recognised British lifestyle brand.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager Shepton Mallet, UK Permanent Full-Time in Somerset
✨Tip Number 1
Get to know the brand inside out! Research Mulberry's history, values, and recent achievements like their B Corp Certification. This will not only help you in interviews but also show your genuine interest in being part of their community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you embody the values of honesty, dynamism, and community spirit. Have examples ready that showcase your leadership skills and customer focus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Mulberry team!
We think you need these skills to ace Assistant Manager Shepton Mallet, UK Permanent Full-Time in Somerset
Some tips for your application 🫡
Show Your Passion for People:When writing your application, let your love for people shine through! Share experiences where you've created memorable customer interactions or built strong teams. We want to see how you embody the spirit of being a 'People and Experience Leader'.
Emphasise Your Commitment to Sustainability:Since sustainability is at the heart of Mulberry, make sure to highlight any relevant experiences or values that align with our eco-friendly ethos. Show us how you can contribute to our mission of caring for people and the planet!
Be Creative and Collaborative:We value creativity and collaboration, so don’t hesitate to share examples of how you've encouraged diverse ideas in your previous roles. Let us know how you foster dynamic discussions and drive teamwork – it’s all about creating that vibrant store culture!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your personality and passion right from the start. We can’t wait to see your application!
How to prepare for a job interview at Mulberry
✨Know Your Mulberry Spirit
Before the interview, dive deep into Mulberry's history and values. Understand their commitment to sustainability and how it shapes their brand. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your People Skills
As an Assistant Manager, you'll be a 'People and Experience Leader'. Prepare examples of how you've successfully led teams, encouraged diversity, and fostered a positive environment. Highlight your ability to give constructive feedback and celebrate team successes.
✨Customer Experience is Key
Mulberry places a strong emphasis on delivering extraordinary customer experiences. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would create a welcoming atmosphere in-store and inspire your team to do the same.
✨Be Commercially Savvy
Familiarise yourself with the retail landscape and current market trends. Be prepared to discuss how you can leverage this knowledge to drive sales and maximise trading opportunities. Show that you're not just passionate about fashion, but also about business growth.
