At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive store growth.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability and community spirit.
- Benefits: Enjoy a competitive salary, bonus, product allowance, and exclusive staff discounts.
- Other info: Embrace a culture of inclusivity and creativity while developing your career.
- Why this job: Be part of a B Corp certified brand that values people and the planet.
- Qualifications: Experience in leadership and a passion for fashion and customer service.
The predicted salary is between 30000 - 40000 € per year.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.
At Mulberry, our Assistant Managers are called 'People and Experience Leaders' because you must be passionate about people, determined to deliver an extraordinary customer experience, and open to learning and developing yourself and others. We want you to strive to be an expert within your field and be excited to play your part in our 'Back to the Mulberry Spirit' strategy.
What we need from you:
- Partner with your Store Leader to develop the best team.
- Support in creating a high performing team where diversity is celebrated and every individual feels valued, respected, and included.
- Champion equity, empathy, and understanding in all interactions - internally and externally.
- Encourage dynamic discussions and invite ideas and different perspectives to drive creativity and collaboration.
- Create a culture that embraces honest feedback; give praise, share successes, coach, and challenge.
- Always be customer focused.
- Nurture a welcoming and fun environment for your customers and team.
- Be committed to delivering an engaging and memorable customer experience in your store and inspire your team to do the same.
- Be culturally connected; understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
- Develop and maintain key customer relationships using in-store CRM tools to support you and your team.
- Collaborate with your Store Leader to be commercially driven.
- Demonstrate a commitment to driving your business.
- Be influential and develop a network around you to help deliver your goals and accelerate store growth.
- Demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.
- Lead and deliver operational excellence showing respect and consideration for people, product, and your environment.
- Care about people and the planet.
- Embody our Values in all you do by being honest, dynamic, and community spirited.
- Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others.
- Feel inspired to work for a B Corp certified business, incorporating environmentally and socially responsible practices into your work.
You are inspiring, engaging, agile, perceptive, an experienced leader, and in love with fashion!
What we will do for you:
- Competitive basic salary.
- Bonus.
- Product allowance.
- An enviable staff discount and exclusive access to staff sales.
- Extra day off for your birthday.
- Pension contributions.
Assistant Manager in Somerset employer: Mulberry
Mulberry is an exceptional employer that champions a culture of inclusivity, sustainability, and personal growth. As a B Corp certified brand, we prioritise the well-being of our people and the planet, offering competitive salaries, bonuses, and generous staff discounts. Join us in Somerset, where you can thrive in a dynamic environment that values creativity, collaboration, and a commitment to delivering extraordinary customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Somerset
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mulberry's history, values, and sustainability efforts. This will not only help you in interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Showcase your people skills! As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Share examples of how you've created a positive environment or resolved conflicts in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Mulberry family and ready to embrace our spirit!
We think you need these skills to ace Assistant Manager in Somerset
Some tips for your application 🫡
Show Your Passion for People:When writing your application, let your love for people shine through! Share experiences where you've created a welcoming environment or led a team. We want to see how you embody the values of honesty, dynamism, and community spirit.
Highlight Your Customer Focus:Make sure to include examples of how you've delivered exceptional customer experiences in the past. We’re all about creating memorable moments for our customers, so show us how you’ve done that in your previous roles!
Demonstrate Your Commercial Awareness:We’re looking for someone who understands the business side of things too! Mention any experience you have with driving sales or using market analysis to make informed decisions. This will show us you’re ready to help accelerate store growth.
Be Authentic and Reflect Our Values:Your application should reflect who you are and how you align with our ethos. Be open-minded and respectful in your writing, and don’t hesitate to express your commitment to sustainability and inclusivity. We want to see the real you!
How to prepare for a job interview at Mulberry
✨Know Your Mulberry Spirit
Before the interview, dive deep into Mulberry's history and values. Understand what the 'Mulberry Spirit' means and how sustainability plays a role in their ethos. This will help you connect your personal values with the brand's mission during the conversation.
✨Showcase Your People Skills
As an Assistant Manager, or 'People and Experience Leader', your ability to lead and inspire a team is crucial. Prepare examples of how you've fostered a positive team environment, encouraged diverse perspectives, and delivered exceptional customer experiences in previous roles.
✨Be Commercially Savvy
Familiarise yourself with current market trends and how they relate to Mulberry. Be ready to discuss how you can leverage this knowledge to drive sales and enhance customer relationships. Showing that you understand the business side will impress your interviewers.
✨Embrace Feedback and Growth
Mulberry values a culture of honest feedback and continuous improvement. Be prepared to talk about how you've received and acted on feedback in the past, and how you plan to create a similar environment for your team. This shows you're aligned with their commitment to development.
