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- Tasks: Create memorable experiences for customers as a Sales Assistant at Stansted Airport.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability and quality.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and wellness support.
- Why this job: Be part of a purpose-driven team that values creativity, learning, and environmental responsibility.
- Qualifications: Customer-focused, curious, and passionate about fashion; no prior experience required.
- Other info: Flexible part-time role with opportunities for training and development.
Overview
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brand\’s inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
Experience and Responsibilities
At Mulberry our Sales Assistants are called \’Experience Experts\’, and it\’s because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.
What we need from you
- You will always be customer focused: You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging and memorable customer experience in your store.
- You will develop and maintain key customer relationships using in-store CRM tools to support you.
- You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
You will be responsible
- You will be curious about the business and willing to share your ideas.
- You will enjoy working as part of a team and nurture relationships with your colleagues.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.
You will be environmentally conscious
- As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Supporting the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promoting a greener, more sustainable future.
- You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.
You are
- Engaging
- Agile
- Curious
- In love with fashion!
What we will do for you
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand – a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
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Sales Assistant Stansted Airport, London Permanent Part-Time employer: Mulberry
Contact Detail:
Mulberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Stansted Airport, London Permanent Part-Time
✨Tip Number 1
Familiarise yourself with Mulberry's brand values and sustainability efforts. Being able to discuss how these align with your own values during the interview will show your genuine interest in the company.
✨Tip Number 2
Prepare to demonstrate your customer service skills through role-playing scenarios. Think about how you would create memorable experiences for customers and be ready to share examples of how you've done this in the past.
✨Tip Number 3
Research the latest fashion trends and Mulberry's product offerings. Being knowledgeable about their products will help you engage with customers and showcase your passion for fashion during the interview.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Be prepared to discuss how you’ve successfully worked in a team environment and how you can contribute to a positive store atmosphere at Mulberry.
We think you need these skills to ace Sales Assistant Stansted Airport, London Permanent Part-Time
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Mulberry's history, values, and commitment to sustainability. This will help you align your application with their ethos and demonstrate your genuine interest in the brand.
Highlight Relevant Experience: Emphasise any previous customer service or retail experience in your CV and cover letter. Use specific examples that showcase your ability to create memorable customer experiences and build relationships.
Showcase Your Passion for Fashion: Express your love for fashion in your application. Mention any relevant knowledge about current trends, products, or the fashion industry that could make you a valuable asset to the team.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Sales Assistant role. Use keywords from the job description to demonstrate that you understand what Mulberry is looking for in a candidate.
How to prepare for a job interview at Mulberry
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share your personal experiences with the brand and how it resonates with you. This will demonstrate your genuine interest in the role and the company.
✨Emphasise Customer Experience
Prepare examples of how you've created memorable customer experiences in previous roles. Highlight your ability to engage with customers and build lasting relationships, as this is crucial for the 'Experience Expert' position.
✨Demonstrate Your Curiosity
Be ready to discuss your curiosity about the business and the fashion industry. Show that you're eager to learn and share ideas that could contribute to the team and enhance customer experiences.
✨Align with Sustainability Values
Familiarise yourself with Mulberry's commitment to sustainability and B Corp Certification. Be prepared to discuss how you can incorporate environmentally responsible practices into your work and support the company's mission.
