At a Glance
- Tasks: Create memorable experiences for customers while showcasing your product knowledge.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and extra day off for your birthday.
- Other info: Opportunities for training, development, and volunteering in a supportive environment.
- Why this job: Be part of a dynamic team that values creativity and customer engagement.
- Qualifications: Passion for fashion and a commitment to delivering exceptional customer service.
Overview
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brand\'s inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
At Mulberry our Sales Assistants are called Experience Experts, and it\\\'s because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.
What we need from you
- You will always be customer focused: You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging and memorable customer experience in your store.
- You will develop and maintain key customer relationships using instore CRM tools to support you.
- You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
Responsibilities
- You will be curious about the business and willing to share your ideas.
- You will enjoy working as part of a team and nurture relationships with your colleagues.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.
You are
- Engaging
- Agile
- Curious
- In love with fashion!
Culture
- Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
- Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
- Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability
- As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
- Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.
What we will do for you
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
This is for a 28-hour per week position
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
Sales Assistant Shepton Mallet, UK Permanent Part-Time employer: Mulberry
Mulberry is an exceptional employer, offering a vibrant work culture in Shepton Mallet that prioritises sustainability and community. As a certified B Corp, we provide our Experience Experts with competitive salaries, generous staff discounts, and extensive training opportunities, fostering personal and professional growth while championing inclusivity and environmental responsibility. Join us to be part of a brand that values creativity, collaboration, and making a positive impact on both people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant Shepton Mallet, UK Permanent Part-Time
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mulberry's history, values, and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true Experience Expert.
✨Tip Number 2
Practice your storytelling skills! Think about how you can weave your experiences into engaging narratives that highlight your customer service skills. Remember, it’s all about creating memorable experiences, just like Mulberry does!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and what they look for in a candidate. Plus, it shows your genuine interest in being part of the Mulberry family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and embracing the Mulberry spirit.
We think you need these skills to ace Sales Assistant Shepton Mallet, UK Permanent Part-Time
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how you connect with Mulberry's values. We want to see your personality and enthusiasm!
Tailor Your Experience:Make sure to highlight any relevant experience that aligns with being an Experience Expert. Whether it’s customer service or teamwork, we want to know how your background makes you a great fit for our team!
Be Authentic:Don’t be afraid to be yourself in your application. We value honesty and openness, so share your unique perspective and ideas. This is your chance to show us who you are beyond just your qualifications!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Mulberry
✨Know Your Brand
Before the interview, dive deep into Mulberry's history, values, and sustainability efforts. Being able to discuss how you align with their ethos will show your genuine interest in the brand and its mission.
✨Showcase Your Customer Focus
Prepare examples of how you've created memorable experiences for customers in the past. Highlight your ability to build relationships and engage with customers, as this is key to being an Experience Expert at Mulberry.
✨Be Curious and Engaging
Demonstrate your curiosity about the business and the fashion industry during the interview. Ask insightful questions about the role and the team, showing that you're eager to learn and contribute.
✨Embrace Team Spirit
Mulberry values teamwork, so be ready to discuss how you've collaborated with colleagues in previous roles. Share stories that reflect your ability to nurture relationships and work towards common goals.
