At a Glance
- Tasks: Create memorable experiences for customers and build lasting relationships.
- Company: Join Mulberry, a B Corp business with a passion for fashion and community.
- Benefits: Earn £14.80/hour, enjoy bonuses, discounts, and extra birthday leave.
- Other info: Enjoy training opportunities and a supportive, inclusive work culture.
- Why this job: Be part of a dynamic team that values creativity and customer connection.
- Qualifications: Customer-focused, imaginative, and eager to learn about fashion.
The predicted salary is between 25000 - 30000 £ per year.
At Mulberry our Sales Assistants are called 'Experience Experts' and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and be excited to play your part in our 'Back to the Mulberry Spirit' strategy.
What We Need From You
- Always be customer focused, creating a welcoming and fun environment for customers and team.
- Deliver an engaging, dynamic and memorable customer experience in the store.
- Develop and maintain key customer relationships using in‑store CRM tools.
- Be culturally connected; understand how Mulberry fits into the fabric of life and art around us and use this to excite customers.
- Be curious about the business, willing to share ideas.
- Have a competitive spirit and a strong desire to succeed.
- Deliver operational excellence, showing respect and consideration for people, product and environment.
- Embodify our values in all you do by being honest, dynamic, and community spirited.
- Support an inclusive culture, behaving in a way that is open‑minded and respectful to others.
- Feel inspired to work for a B Corp business, incorporating environmentally and socially responsible practices into your work.
- Honest, dynamic, community spirited, in love with fashion.
What We Will Do For You
- Competitive base salary: £14.80 an hour.
- Commission.
- Bonus.
- Product allowance.
- Enviable staff discount and exclusive access to staff sales.
- Extra day off for your birthday.
- Pension contributions and life assurance.
- Training and development opportunities.
- Two paid volunteering days per year.
- Access to Help@Hand—a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training and retail discounts.
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
Sales Assistant (PT 21 hrs) Battersea, London Permanent Part-Time employer: Mulberry
At Mulberry, we pride ourselves on being an exceptional employer, offering our Experience Experts in Battersea a vibrant work culture that fosters creativity and personal growth. With competitive pay, generous staff discounts, and a commitment to employee wellbeing through initiatives like paid volunteering days and access to mental health support, we ensure our team feels valued and inspired. Join us in our mission to create memorable customer experiences while being part of a B Corp business dedicated to social and environmental responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (PT 21 hrs) Battersea, London Permanent Part-Time
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Mulberry, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant (PT 21 hrs) Battersea, London Permanent Part-Time
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Mulberry that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Mulberry will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Mulberry and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Mulberry
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Mulberry, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Mulberry!
