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For Companies At a Glance
- Tasks: Create memorable experiences for customers and nurture long-lasting relationships.
- Company: Join Mulberry, a sustainable British lifestyle brand with a rich heritage.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and wellness support.
- Other info: Opportunities for training, development, and volunteering in a supportive environment.
- Why this job: Be part of a dynamic team that values honesty, community, and creativity.
- Qualifications: Customer-focused, imaginative, and passionate about fashion.
The predicted salary is between 27800 - 27800 £ per year.
About Mulberry
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.
Role Overview
At Mulberry, our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long-lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and be excited to play your part in our 'Back to the Mulberry Spirit' strategy.
What we need from you:
- You will always be customer focused.
- You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging, dynamic and memorable customer experience in your store.
- You will develop and maintain key customer relationships using instore CRM tools to support you.
- You will be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
- You will drive performance.
- You will be curious about the business and willing to share your ideas.
- You will have a competitive spirit and a strong desire to succeed.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.
- You will care about people and the planet.
- You will embody our Values in all you do by being honest, dynamic, and community spirited.
- You will support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others.
- You will feel inspired to work for a B Corp business, incorporating environmentally and socially responsible practices into your work.
You are:
- Honest
- Dynamic
- Community Spirited
- In love with fashion!
What we will do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
£13.45 - £13.45 an hour
Equal Opportunities
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
Sales Assistant Edinburgh, UK Permanent Full-Time employer: Mulberry
Contact Detail:
Mulberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Edinburgh, UK Permanent Full-Time
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mulberry's history, values, and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true 'Experience Expert'.
✨Tip Number 2
Practice your storytelling skills! Think about how you can weave your experiences into engaging narratives that highlight your customer service skills. Remember, it's all about creating memorable experiences, just like Mulberry aims to do.
✨Tip Number 3
Show your competitive spirit! Be ready to discuss how you've driven performance in previous roles. Whether it’s hitting sales targets or improving customer satisfaction, share those wins to demonstrate your dynamic approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Mulberry family and committed to our values.
We think you need these skills to ace Sales Assistant Edinburgh, UK Permanent Full-Time
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how Mulberry's values resonate with you. We want to see your personality and enthusiasm!
Tailor Your Experience: Make sure to customise your application to highlight relevant experiences that align with the 'Experience Expert' role. Use examples that showcase your customer service skills and any creative ways you've engaged with customers in the past.
Be Honest and Dynamic: We value honesty and a dynamic approach, so don’t be afraid to show your true self in your application. Share your ideas and how you can contribute to creating memorable experiences for our customers at Mulberry.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Mulberry
✨Know Your Mulberry
Before the interview, dive deep into Mulberry's history, values, and products. Familiarise yourself with their commitment to sustainability and the B Corp Certification. This knowledge will not only impress your interviewers but also help you connect your personal values with the brand.
✨Showcase Your Customer Focus
Prepare examples of how you've created memorable customer experiences in the past. Think about times when you went above and beyond to meet a customer's needs. This will demonstrate your alignment with the role of 'Experience Expert' and your dedication to customer satisfaction.
✨Be Imaginative and Dynamic
Mulberry values creativity and dynamism. During the interview, share your ideas on how to enhance customer experiences or improve store operations. This shows that you're not just a follower but someone who is eager to contribute and innovate within the team.
✨Embrace the Community Spirit
Discuss your involvement in community activities or initiatives that reflect your commitment to social responsibility. Highlighting your community spirit will resonate well with Mulberry's ethos and show that you’re a great cultural fit for the team.