At a Glance
- Tasks: Create memorable experiences for customers and build lasting relationships.
- Company: Join Mulberry, a sustainable British lifestyle brand with a rich heritage.
- Benefits: Competitive salary, bonuses, staff discounts, and extra day off for your birthday.
- Other info: Enjoy training opportunities and access to wellbeing services.
- Why this job: Be part of a dynamic team that values honesty and community spirit.
- Qualifications: Passion for fashion and a desire to learn and grow.
The predicted salary is between 27800 - 27800 € per year.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.
At Mulberry, our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience and to nurture long-lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and be excited to play your part in our 'Back to the Mulberry Spirit' strategy.
Responsibilities
- Create a welcoming and fun environment for customers and team.
- Deliver an engaging, dynamic and memorable customer experience in store.
- Develop and maintain key customer relationships using instore CRM tools.
- Be culturally connected; understand how Mulberry fits into the fabric of life and art around us.
- Show curiosity about the business and share ideas.
- Have a competitive spirit and strong desire to succeed.
- Deliver operational excellence showing respect and consideration for people, product and the environment.
- Support an inclusive culture by being open-minded and respectful towards others.
- Feel inspired to work for a B Corp business; incorporate environmentally and socially responsible practices into your work.
Qualities
- Honest
- Dynamic
- Community Spirited
- In love with fashion!
Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- 2 paid volunteering days per year
- Access to a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
- £13.45 - £13.45 an hour
- This role also offers commission.
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.
Sales Assistant Cheshire Oaks, UK Permanent Full-Time employer: Mulberry
Mulberry is an exceptional employer that champions a vibrant and inclusive work culture, where our 'Experience Experts' are empowered to create memorable customer interactions. Located in Cheshire Oaks, you will benefit from competitive salaries, generous staff discounts, and opportunities for personal growth through training and development, all while contributing to a purpose-driven brand committed to sustainability and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant Cheshire Oaks, UK Permanent Full-Time
✨Tip Number 1
Get to know Mulberry and its values inside out! When you walk into that interview, show us how your passion for sustainability and community spirit aligns with our ethos. It’s all about making that connection!
✨Tip Number 2
Practice your storytelling skills! As an Experience Expert, you’ll need to create memorable moments for customers. Think of examples from your past where you’ve gone above and beyond to make someone’s day special.
✨Tip Number 3
Be curious and ask questions during your interview! Show us that you’re eager to learn and grow within the role. We love candidates who are proactive and want to contribute ideas to enhance the customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mulberry family. Let’s make it happen!
We think you need these skills to ace Sales Assistant Cheshire Oaks, UK Permanent Full-Time
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how Mulberry's values resonate with you. We want to see your personality and enthusiasm for the brand!
Be Authentic and Honest:Mulberry values honesty, so be yourself in your application. Don’t just list your skills; tell us about your experiences and how they’ve shaped you. We appreciate genuine stories that reflect who you are and what you can bring to the team.
Highlight Your Customer Experience Skills:As an 'Experience Expert', your ability to create memorable customer experiences is key. Use your application to showcase any relevant experience you have in customer service or sales, and how you’ve gone above and beyond to delight customers in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Mulberry family!
How to prepare for a job interview at Mulberry
✨Know Your Mulberry Spirit
Before your interview, dive deep into Mulberry's history and values. Understand their commitment to sustainability and how it shapes their brand. This will not only show your genuine interest but also help you connect your personal values with theirs.
✨Showcase Your Experience Expertise
As a Sales Assistant, or 'Experience Expert', you'll need to create memorable customer experiences. Prepare examples from your past roles where you've gone above and beyond for customers. Highlight your storytelling skills and how you’ve built lasting relationships.
✨Be Culturally Connected
Mulberry values being in tune with the world around them. Research current trends in fashion and art that resonate with the brand. Bring these insights into your conversation to demonstrate your cultural awareness and how you can contribute to the team.
✨Embrace Curiosity and Ideas
During the interview, express your eagerness to learn and share ideas. Mulberry appreciates dynamic individuals who are open-minded. Think of a few suggestions or ideas you could bring to the table that align with their 'Back to the Mulberry Spirit' strategy.
