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For Companies At a Glance
- Tasks: Create memorable experiences for customers and build lasting relationships.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and wellness support.
- Other info: Opportunities for training, development, and volunteering.
- Why this job: Be part of a dynamic team that values honesty, community, and creativity.
- Qualifications: Passion for fashion and a customer-focused mindset.
The predicted salary is between 15 - 15 £ per hour.
About Mulberry
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.
Role Overview
At Mulberry, our Sales Assistants are called "Experience Experts", and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long-lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and be excited to play your part in our Back to the Mulberry Spirit strategy.
What we need from you:
- You will always be customer focused.
- Create a welcoming and fun environment for your customers and team.
- Be committed to delivering an engaging, dynamic and memorable customer experience in your store.
- Develop and maintain key customer relationships using instore CRM tools to support you.
- Be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
You will drive performance:
- Be curious about the business and willing to share your ideas.
- Have a competitive spirit and a strong desire to succeed.
- Deliver operational excellence showing respect and consideration for people, product and your environment.
You will care about people and the planet:
- Embody our Values in all you do by being honest, dynamic, and community spirited.
- Support Mulberry in delivering an inclusive culture, through behaving in a way that is open-minded and respectful towards others.
- Feel inspired to work for a B Corp business, incorporating environmentally and socially responsible practices into your work.
You are:
- Honest
- Dynamic
- Community Spirited
- In love with fashion!
What we will do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- 2 paid volunteering days per year
- Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
- £15.40 - £15.40 an hour Plus Commission
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
Sales Assistant Bicester, UK Permanent Part-Time employer: Mulberry
Contact Detail:
Mulberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Bicester, UK Permanent Part-Time
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mulberry's history, values, and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true 'Experience Expert'.
✨Tip Number 2
Practice your storytelling skills! Think about how you can weave Mulberry's ethos into your personal experiences. Share stories that highlight your customer service skills and how you've created memorable experiences in the past.
✨Tip Number 3
Be ready to showcase your competitive spirit! Prepare examples of how you've driven performance in previous roles. Whether it’s hitting sales targets or coming up with innovative ideas, let them know you’re eager to succeed and contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Mulberry family. Let’s get you that job!
We think you need these skills to ace Sales Assistant Bicester, UK Permanent Part-Time
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how Mulberry fits into your personal style. We want to see your personality come alive on the page!
Be Customer-Focused: Remember, at Mulberry, we value creating memorable experiences for our customers. In your application, highlight any past experiences where you've gone above and beyond for customers. Show us that you understand the importance of customer relationships!
Embrace Our Values: We’re all about being honest, dynamic, and community spirited. Make sure to weave these values into your application. Share examples of how you've embodied these traits in your previous roles or experiences – it’ll help us see if you’re a good fit for our team!
Keep It Professional Yet Personal: While we love a bit of personality, remember to keep your application professional. Use clear language, check for typos, and make sure it flows well. And don’t forget, applying through our website is the best way to get your foot in the door!
How to prepare for a job interview at Mulberry
✨Know Your Mulberry
Before the interview, dive deep into Mulberry's history, values, and products. Familiarise yourself with their commitment to sustainability and the B Corp Certification. This knowledge will not only impress your interviewers but also help you connect your personal values with the brand.
✨Showcase Your Customer Focus
As a Sales Assistant, or 'Experience Expert', your ability to create memorable customer experiences is key. Prepare examples from your past roles where you went above and beyond for customers. Highlight your storytelling skills and how you can use product knowledge to enhance customer interactions.
✨Embrace the Community Spirit
Mulberry values honesty, dynamism, and community spirit. Think of ways you've demonstrated these traits in previous jobs or experiences. Be ready to discuss how you can contribute to an inclusive culture and support the team in creating a welcoming environment.
✨Be Curious and Competitive
Demonstrate your curiosity about the business and your eagerness to share ideas. Prepare to discuss how you stay informed about fashion trends and how you can drive performance in the store. Show that you have a competitive spirit and a strong desire to succeed within the team.