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For Companies At a Glance
- Tasks: Create memorable experiences for customers while showcasing your passion for fashion.
- Company: Join Mulberry, a sustainable British lifestyle brand with a rich heritage.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and wellness support.
- Why this job: Be part of a purpose-driven team making a positive impact on people and the planet.
- Qualifications: Customer-focused, engaging, and eager to learn about fashion and sustainability.
- Other info: Opportunities for training, development, and volunteering in a fun team environment.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand\’s inception. In recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
At Mulberry our Sales Assistants are called \’Experience Experts\’, and it\\\’s because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you to strive to be an expert within your field and a key contributor to Mulberry.
Experience
Experience Experts
What we need from you
- You will always be customer focused
- You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging and memorable customer experience in your store.
- You will develop and maintain key customer relationships using instore CRM tools to support you.
- You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
- You will be responsible
- You will be curious about the business and willing to share your ideas.
- You will enjoy working as part of a team and nurture relationships with your colleagues.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.
- You will be environmentally conscious
- As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Supporting the business\\u2019 Five C\\u2019s strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promoting a greener, more sustainable future.
- You will promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.
- You are
- Engaging
- Agile
- Curious
- In love with fashion!
What we will do for you
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand – a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
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Sales Assistant Bath, UK Permanent Full-Time employer: Mulberry
Contact Detail:
Mulberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Bath, UK Permanent Full-Time
✨Tip Number 1
Get to know the brand inside out! Dive into Mulberry's history, values, and products. When you walk into that interview, you want to show that you're not just another candidate; you're genuinely passionate about what they stand for.
✨Tip Number 2
Practice your storytelling skills! As an Experience Expert, you'll need to create memorable experiences for customers. Think of examples from your past where you've gone above and beyond for someone – this will help you shine in the interview.
✨Tip Number 3
Show your curiosity! Mulberry values those who are eager to learn and share ideas. Prepare some thoughtful questions about the brand’s sustainability efforts or customer engagement strategies to demonstrate your interest.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mulberry team and ready to contribute to their mission.
We think you need these skills to ace Sales Assistant Bath, UK Permanent Full-Time
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how your personal style aligns with Mulberry's ethos. We want to see your personality come alive on the page!
Highlight Customer Experience Skills: Make sure to emphasise your customer service experience. Talk about times you've created memorable experiences for customers or how you've built lasting relationships. We’re all about creating a welcoming environment, so show us how you can contribute to that!
Be Environmentally Conscious: Since sustainability is key for us at Mulberry, mention any relevant experiences or ideas you have about promoting eco-friendly practices. Whether it’s in retail or your personal life, we want to know how you can help us make a positive impact on the planet.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen to join our team at Mulberry!
How to prepare for a job interview at Mulberry
✨Know Your Brand
Before your interview, dive deep into Mulberry's history, values, and sustainability efforts. Familiarise yourself with their products and the 'Mulberry Spirit'. This will not only show your genuine interest but also help you connect your personal values with theirs.
✨Customer Experience Focus
Prepare to discuss how you would create memorable experiences for customers. Think of examples from your past where you went above and beyond for a customer. Highlight your ability to build relationships and engage with people, as this is key for the role of an 'Experience Expert'.
✨Show Your Curiosity
Mulberry values curiosity, so come ready with questions about the brand, its products, and its sustainability practices. This shows that you're not just interested in the job, but also in contributing ideas and being part of the team.
✨Emphasise Teamwork
Be prepared to talk about your experience working in teams. Share specific instances where you collaborated effectively with colleagues to achieve a common goal. Highlighting your ability to nurture relationships within a team will resonate well with Mulberry's culture.
