Product Administrator Kensington Office, London Permanent Full-Time

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.

The Role: The Product Development Administrator plays a key supporting role within the Product Development and Product Merchandising teams, ensuring the smooth running of sampling, raw material management, and product data processes. This role is integral to maintaining accuracy across systems, trackers, and documentation, helping both teams deliver products to market efficiently and to the highest quality standards.

Duties & Responsibilities:

• Sampling: Raise and manage purchase orders for raw materials, prototypes, trials, and finished goods samples using PD and Prima, ensuring timely processing and accurate system updates. Track and manage shipments, ensuring up-to-date delivery information and documentation are recorded. GRN (Goods Received Note) samples upon arrival and ensure accurate receipt logging. Measure and weigh bulk samples on receipt, confirming details against supplier specifications.
• Raw Materials Management: Liaise with suppliers and factories to ensure timely delivery of raw materials and developments, follow up on lab dips, material developments, and shipment updates. Log and process invoices, resolving finance queries in coordination with the Finance team. Prepare regional leather bibles ahead of handovers and maintain the seasonal leather documentation for the Product Manager. Create and maintain SKU codes and related data in Prima.
• Product & Merchandising Support: Support the Product Merchandising team with product data maintenance, SKU management, and information consistency across systems. Assist in the preparation of seasonal materials for product range reviews, line previews, and handovers. Collaborate with the Product Merchandising team to ensure accurate product information is shared cross-functionally with Design, Development, and Production. Contribute to the smooth running of seasonal processes by supporting sample allocation, product tracking, and data validation.

Culture: Understand and demonstrate the Mulberry employee values and behaviours: Be Bold, Be Imaginative, Be Open, Be Responsible. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability: As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community. Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.

Skills and Knowledge Required:

• Technical Skills: Proficient in Microsoft Office, with strong Excel skills. Experience with product development or order management systems (e.g., Prima). Adobe Suite and InDesign knowledge advantageous.
• Industry Knowledge: Interest in craftsmanship and manufacturing, particularly in leather goods. Understanding of product lifecycle processes and awareness of industry trends.
• Personal Attributes: Exceptional attention to detail and accuracy. Highly organised, with the ability to manage multiple tasks and priorities. Clear communicator with excellent interpersonal skills.

Additional Information: The Product Administrator works closely with Design, Development, Merchandising, and Production teams, providing essential coordination across departments. The role offers valuable insight into the end-to-end process of product creation within a luxury leather goods environment and the opportunity to contribute to the success of seasonal collections. Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience, and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.