At a Glance
- Tasks: Create memorable customer experiences and build lasting relationships in a vibrant retail environment.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability and community spirit.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and extra perks like birthday leave and wellness support.
- Other info: Flexible part-time role with opportunities for training and development.
- Why this job: Be part of a B Corp certified brand that values honesty, dynamism, and creativity in fashion.
- Qualifications: Passion for fashion, strong customer focus, and a desire to learn and grow.
The predicted salary is between 27800 - 27800 £ per year.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.
At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and be excited to play your part in our 'Back to the Mulberry Spirit' strategy.
What we need from you:
- You will always be customer focused:
- You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging, dynamic and memorable customer experience in your store.
- You will develop and maintain key customer relationships using instore CRM tools to support you.
- You will be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
- You will drive performance:
- You will be curious about the business and willing to share your ideas.
- You will have a competitive spirit and a strong desire to succeed.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.
- You will care about people and the planet:
- You will embody our Values in all you do by being honest, dynamic, and community spirited.
- You will support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others.
- You will feel inspired to work for a B Corp business, incorporating environmentally and socially responsible practices into your work.
You are:
- Honest
- Dynamic
- Community Spirited
- In love with fashion!
What we will do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
This is a part-time position, offering 28 hours per week. £13.45 - £13.45 an hour. Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at [email protected].
Sales Assistant PT (28hrs per week) in Milton Keynes employer: Mulberry
Mulberry is an exceptional employer that champions a vibrant and inclusive work culture, where every 'Experience Expert' is empowered to create memorable customer interactions while embracing sustainability. With competitive salaries, generous staff discounts, and a commitment to employee development through training opportunities and volunteering days, Mulberry fosters a supportive environment that values honesty, dynamism, and community spirit. Join us in our Somerset location and be part of a brand that not only prioritises quality and design but also strives to make a positive impact on people and the planet.
