Merchandising Admin Assistant

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.

The Role: An integral part of the Global Buying and Merchandising team, the Merchandising Admin Assistant role provides a crucial link between head office and the retail stores, regional teams and key departments within Mulberry. The MAA is responsible for maximising sales and profits by analysing seasonal trends, stock performance and ensuring that the right quantities of stock are in the right location, at the right time. Focus for this role is supporting with all operational Central Buying & Merchandising actions. Hybrid working applies to this role, meaning you can work 3 days minimum from our beautiful office in Kensington and up to 2 days per week from home.

Main duties include controlling stock movements and stock allocation:

• Runs and updates daily/weekly/monthly reports to be distributed to the B&M team
• Reflects our Global Pricing to each regional price book in the system
• Analysing stock opportunities and proactively working on proposing stock movements, re-prioritisation, intake
• Supports and orders the stock required for Mulberry.com and Marketing shoots, working closely with Digital, Warehouse and Photography teams
• Works with the Accounts, Warehouse and Retail Ops teams to process store stocktakes
• Works cross-functionally with Customer Services, Warehouse, Retail Operations, Visual Merchandising and Marketing
• Sets and maintains ideal minimum stock levels to ensure no missed opportunities, as well as ad-hoc allocations to stores
• Works closely with Market Support on any Group stock requests
• Rectifies store generated discrepancies, miscellaneous sales and validation errors
• Monitors, reports and rectifies warehouse locations in transit
• Raises and manages purchase orders and regional allocations/requests in the system
• Responsible for managing the adjustments for Retail warehouse locations
• Manages or assists ad-hoc projects that arise within the B&M department

Culture: Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability: As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promote a greener, more sustainable future. Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.

Skills and Experience Required: Time management and organisational skills, a talent for communicating and a team player are crucial to succeed in the role. The Merchandising Admin Assistant role provides a fantastic opportunity to learn about the business from a strategic point of view and also develops business acumen. Decision making: makes confident decisions based upon a mixture of analysis, experience, and judgment. Problem solving: uses rigorous logic and methods to solve difficult problems with effective solutions. Communication skills: good at focused listening, Organisational knowledge: understands the origin behind key policies, practices, and procedures. Presentation skills and confidence expressing opinion by backing with data. Customer and Product oriented: brand and product awareness and passion.

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.