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- Tasks: Create memorable experiences for customers and build lasting relationships.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and extra day off for your birthday.
- Why this job: Be part of a dynamic team that values honesty, community, and creativity in fashion.
- Qualifications: Passion for fashion and a customer-focused mindset.
- Other info: Flexible 12-hour work week with training and development opportunities.
The predicted salary is between 1040 - 1248 £ per month.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.
At Mulberry, our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long-lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and be excited to play your part in our 'Back to the Mulberry Spirit' strategy.
What we need from you:
- You will always be customer focused:
- You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging, dynamic and memorable customer experience in your store.
- You will develop and maintain key customer relationships using instore CRM tools to support you.
- You will be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
- You will be curious about the business and willing to share your ideas.
- You will have a competitive spirit and a strong desire to succeed.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.
- You will embody our Values in all you do by being honest, dynamic, and community spirited.
- You will support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others.
- You will feel inspired to work for a B Corp business, incorporating environmentally and socially responsible practices into your work.
- Honest
- Dynamic
- Community Spirited
- In love with fashion!
What we will do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
This is for a 12 hour per week position.
Sales Assistant (Hiring Immediately) in Manchester employer: Mulberry
Contact Detail:
Mulberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (Hiring Immediately) in Manchester
✨Tip Number 1
Get to know Mulberry's values inside out! When you walk into that interview, show us how your passion for sustainability and community spirit aligns with our ethos. We love candidates who can connect their personal experiences to our brand story.
✨Tip Number 2
Be ready to showcase your customer service skills! Think of examples where you've created memorable experiences for customers. We want to hear how you’ve gone above and beyond to make someone’s day special.
✨Tip Number 3
Don’t just talk about your skills; demonstrate them! If you have a chance to engage with us during the interview, use your product knowledge to create a mini-experience. Show us how you can bring the Mulberry Spirit to life!
✨Tip Number 4
Finally, be curious! Ask us questions about the role, the team, and our B Corp journey. This shows you’re genuinely interested in being part of our community and eager to contribute to our mission.
We think you need these skills to ace Sales Assistant (Hiring Immediately) in Manchester
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share why you’re excited about the role and how Mulberry’s values resonate with you. We want to see your personality and enthusiasm for creating memorable customer experiences.
Be Customer-Focused: Highlight your customer service skills in your application. Talk about any previous experiences where you’ve gone above and beyond to create a welcoming environment. Remember, we’re looking for those who can embody the 'Experience Expert' spirit!
Demonstrate Your Curiosity: We love candidates who are curious about the business! In your application, mention any ideas you have for improving customer experiences or driving performance. Show us that you’re eager to learn and contribute to our dynamic team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining the Mulberry family!
How to prepare for a job interview at Mulberry
✨Know Your Mulberry Spirit
Before the interview, dive deep into Mulberry's history and values. Understand their commitment to sustainability and how it shapes their brand. This will help you connect your personal values with theirs, showing that you're not just a fit for the role but also for the company culture.
✨Showcase Your Customer Focus
Prepare examples of how you've created memorable experiences for customers in the past. Think about times when you went above and beyond to meet customer needs. This will demonstrate your ability to embody the 'Experience Expert' role and your commitment to delivering an engaging customer experience.
✨Be Curious and Competitive
Mulberry values curiosity and a competitive spirit. Come prepared with questions about the business and share any ideas you have for improving customer experiences or store performance. This shows that you're proactive and genuinely interested in contributing to the team.
✨Embrace the Community Spirit
Highlight your community involvement and how you embody honesty and dynamism in your work. Share stories that reflect your respect for people and the planet, aligning with Mulberry's ethos. This will help you stand out as someone who truly cares about making a positive impact.