At a Glance
- Tasks: Manage franchise partnerships and drive wholesale sales for a luxury brand.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Embrace a dynamic culture that values honesty, community, and sustainability.
- Why this job: Be part of a purpose-driven team making a positive impact on people and the planet.
- Qualifications: Experience in franchise or wholesale management, preferably in luxury fashion.
The predicted salary is between 26685 - 32615 £ per year.
Born in 1971, the roots of Mulberry are in Somerset, England.
For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet.
To do this our people are honest, dynamic, and community spirited.
If these are values you share, we would love you to join our team.
The Role
Reporting to the Director of Wholesale & Franchise you will possess a sound knowledge of the needs of your assigned accounts and partners and knowledge of the relevant multi-brand stores and buyers.
You will be responsible for selling Mulberry’s collections through our showroom and remaining informed of current distribution.
You will analyse and drive sales and be responsible for the day-to-day management of your accounts.
This role offers Hybrid Working with at least 3 days per week working from the office and maximum 2 days from home. (Except during market/peak periods).
Additional travel to key partners will be required.
Duties & Responsibilities
Franchise
- Maintain the relationship with designated franchise partners, ensuring regular communication and management in order to optimise business for both parties.
- Ensure that all Franchise partnerships champion Mulberry global retail best practice across all areas of their business:
- Brand, Service and Product Training
- Mulberry Customer Experience roll out
- Retail Operations excellence
- Omni Channel
- CRM
- Engage Franchise regions in retail development projects, such as traffic, omni and other retail lead initiatives
- Support new store openings
Wholesale
- Plan budgets and seasonal sales forecasts by customer.
- Meet and exceed sales objectives whenever possible.
- Monitor deliveries by customer and by country in accordance with the overall company strategy and brand positioning.
- Establish, maintain and expand customer portfolios in line with brand positioning and credit line. Manage data and update seasonally.
- Organise the sales appointments each season, in line with the sales campaign with clients.
- Have an expert knowledge of the product at all levels, dates of delivery and any other relevant information in order to deliver the best information to clients at any time.
- Increase business opportunities in the assigned markets or accounts.
Culture
- Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
- Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
- Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability
- As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible.
Support the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity.
Promote a greener, more sustainable future.
- Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included.
Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.
Skills & Knowledge Required
- Previous experience in a Franchise, Wholesale or Business Development role at Manager level.
- Previous experience in luxury fashion & leather goods preferred (can be from a retail environment)
- Excellent communication skills and strong numerical ability.
- Dynamic, proactive, assertive and adaptable personality
- Ability to build and maintain strong and stable relationships
- Good knowledge of Microsoft Office including Excel (V lookup/ Pivot).
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent.
All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.
If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at
[email protected] .
Wholesale & Franchise Manager (Mat Cover) in London employer: Mulberry
Mulberry is an exceptional employer that values its employees by fostering a supportive and inclusive work culture. With a focus on personal development, we offer numerous growth opportunities within the luxury retail sector, all while providing a flexible part-time schedule that allows for a healthy work-life balance. Join us in our UK location to be part of a passionate team dedicated to delivering outstanding customer service to our esteemed clients.
StudySmarter Expert Advice🤫
We think this is how you could land Wholesale & Franchise Manager (Mat Cover) in London
✨Get to Know the Industry Events
Dive into wholesale distribution trade shows and local industry meet-ups. These events are gold mines for networking and can even lead to job leads. Plus, getting face time with companies like Mulberry can make you stand out!
✨Connect with Industry Professionals
Join online forums and communities specific to wholesale distribution. Places like LinkedIn groups or industry-specific Slack channels can put you in touch with insiders who know about the latest job openings at companies like Mulberry before they even get posted.
✨Tailor Your Approach to Distribution Roles
When you apply for full-time roles, make sure your interactions highlight your understanding of supply chain management and logistics. Companies like Mulberry want to see that you get the bigger picture and can contribute to their efficiency!
✨Follow Up Like a Pro
After you've sent in your application, don't be shy! Follow up with a brief message to express your enthusiasm for the role. This not only shows initiative but keeps your name fresh in the minds of recruiters at Mulberry.
We think you need these skills to ace Wholesale & Franchise Manager (Mat Cover) in London
Some tips for your application 🫡
Show Your Distribution Know-How:For a role in wholesale distribution, it’s crucial to highlight any experience you have with supply chain management or logistics. Make sure to detail any relevant projects or roles on your CV that show you understand how products move from point A to point B efficiently.
Quantify Your Achievements:When crafting your CV, don’t just list tasks; instead, focus on achievements that can be quantified. For example, mention how you increased delivery efficiency by a percentage or managed a specific number of vendors. Numbers stand out and prove you can make a difference at Mulberry.
Tailored Cover Letter Approach:In your cover letter, express why you're passionate about wholesale distribution and what excites you about the specific challenges at Mulberry. Show us you’ve done some research on the company, and mention any values or initiatives they have that resonate with you.
Highlight Team Collaboration Skills:Since wholesale distribution often requires working closely with teams, emphasise your teamwork skills in your application. Include examples of how you’ve successfully collaborated with colleagues, suppliers, or stakeholders to improve operations or resolve issues.
How to prepare for a job interview at Mulberry
✨Showcase Your Analytical Skills
In the wholesale distribution sector, being able to analyse market trends and inventory data is key. Be ready to discuss how you've tackled inventory management issues or implemented solutions that improved efficiency; this will show Mulberry that you can handle the analytical side of the role.
✨Know Your Logistics Inside Out
Since logistics play a massive part in wholesale distribution, it's vital to familiarise yourself with the tools and software used in the industry, like ERP systems or supply chain management platforms. Mention any experience you have with these tools during the interview to impress Mulberry.
✨Prepare for Scenario-Based Questions
Expect questions that revolve around real-life situations in wholesale distribution, such as how you'd handle supply chain disruptions or manage relationships with suppliers. Practice articulating your thought process and decision-making strategies on these topics to demonstrate your problem-solving skills.
✨Highlight Your Long-Term Potential
As you're applying for a full-time role, Mulberry will want to see your commitment to growing within the organisation. Be ready to discuss your career aspirations and how this role aligns with your goals, emphasising that you are in it for the long haul!
