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- Tasks: Create memorable experiences for customers and nurture long-lasting relationships.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and extra time off for your birthday.
- Other info: Opportunities for training, development, and volunteering in a supportive environment.
- Why this job: Be part of a dynamic team that values honesty, community, and creativity in fashion.
- Qualifications: Passion for fashion and a customer-focused mindset are essential.
The predicted salary is between 12 - 16 £ per hour.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.
At Mulberry, our Sales Assistants are called 'Experience Experts', and it’s because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience and nurture long-lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and be excited to play your part in our 'Back to the Mulberry Spirit' strategy.
What we need from you:
- You will always be customer focused: You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging, dynamic and memorable customer experience in your store.
- You will develop and maintain key customer relationships using in-store CRM tools to support you.
- You will be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
- You will drive performance: You will be curious about the business and willing to share your ideas.
- You will have a competitive spirit and a strong desire to succeed.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.
- You will care about people and the planet: You will embody our Values in all you do by being honest, dynamic, and community spirited.
- You will support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others.
- You will feel inspired to work for a B Corp business, incorporating environmentally and socially responsible practices into your work.
You are:
- Honest
- Dynamic
- Community Spirited
- In love with fashion!
What we will do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
- £14 - £14 an hour. This role also offers commission.
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
Sales Assistant (FTC 6 Months) Stansted Airport, London Temporary Full-Time employer: Mulberry
Contact Detail:
Mulberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (FTC 6 Months) Stansted Airport, London Temporary Full-Time
✨Tip Number 1
Get to know the brand! Dive into Mulberry's history and values. When you understand their ethos, you can tailor your conversations to show how you embody their spirit. This will make you stand out as a candidate who truly gets what they're about.
✨Tip Number 2
Practice your storytelling skills! As an Experience Expert, you'll need to create memorable moments for customers. Think of examples from your past where you've made a positive impact on someone's experience and be ready to share those stories during your interview.
✨Tip Number 3
Show your competitive side! Mulberry is looking for someone who drives performance. Be prepared to discuss how you've achieved targets or contributed to team success in previous roles. This will demonstrate your commitment to excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Mulberry family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant (FTC 6 Months) Stansted Airport, London Temporary Full-Time
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how Mulberry's values resonate with you. We want to see your personality and enthusiasm!
Tailor Your Experience: Make sure to highlight any relevant experience that aligns with being an 'Experience Expert'. Use examples that showcase your customer service skills and how you've created memorable experiences in the past. We love a good story!
Be Honest and Dynamic: Remember, honesty is key! Be genuine in your application and reflect on how you embody the dynamic spirit of Mulberry. We appreciate authenticity and want to know the real you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mulberry
✨Know Your Brand
Before the interview, dive deep into Mulberry's history, values, and sustainability efforts. Understanding their ethos will help you connect your personal values with theirs, showing that you're not just a fit for the role but also for the brand.
✨Showcase Your Customer Focus
Prepare examples of how you've created memorable customer experiences in the past. Think about times when you went above and beyond to engage with customers, as this aligns perfectly with the 'Experience Expert' role they’re looking for.
✨Be Dynamic and Curious
Mulberry values a competitive spirit and curiosity about the business. Come ready with questions about their strategies and share any ideas you might have. This shows that you're not just interested in the job, but also in contributing to the company's success.
✨Embrace the Community Spirit
Highlight your commitment to inclusivity and community. Share experiences where you've worked collaboratively or supported others, as this reflects the community spirit that Mulberry cherishes. It’s all about showing that you care about people and the planet!