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For Companies At a Glance
- Tasks: Create memorable experiences for customers and build lasting relationships.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and wellness support.
- Other info: Opportunities for training, development, and volunteering.
- Why this job: Be part of a dynamic team that values honesty, community, and creativity.
- Qualifications: Passion for fashion and a customer-focused mindset.
The predicted salary is between 15 - 15 £ per hour.
About Mulberry
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.
Role Overview
At Mulberry, our Sales Assistants are called "Experience Experts", and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long-lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and be excited to play your part in our Back to the Mulberry Spirit strategy.
What we need from you:
- You will always be customer focused.
- Create a welcoming and fun environment for your customers and team.
- Be committed to delivering an engaging, dynamic and memorable customer experience in your store.
- Develop and maintain key customer relationships using instore CRM tools to support you.
- Be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
- You will drive performance.
- Be curious about the business and willing to share your ideas.
- Have a competitive spirit and a strong desire to succeed.
- Deliver operational excellence showing respect and consideration for people, product and your environment.
- You will care about people and the planet.
- Embody our Values in all you do by being honest, dynamic, and community spirited.
- Support Mulberry that delivers an inclusive culture, through behaving in a way that is open-minded and respectful towards others.
- Feel inspired to work for a B Corp business, incorporating environmentally and socially responsible practices into your work.
You are:
- Honest
- Dynamic
- Community Spirited
- In love with fashion!
What we will do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- 2 paid volunteering days per year
- Access to a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
- £15.40 - £15.40 an hour
- Plus Commission
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us.
Sales Assistant Bicester, UK Permanent Part-Time in London employer: Mulberry
Contact Detail:
Mulberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Bicester, UK Permanent Part-Time in London
✨Tip Number 1
Get to know the brand inside out! Mulberry is all about quality, sustainability, and creating memorable experiences. Dive into their history and values so you can chat confidently about how you fit into their ethos during interviews.
✨Tip Number 2
Show off your customer service skills! As an Experience Expert, you'll need to create a welcoming atmosphere. Think of examples from your past where you've gone above and beyond for customers, and be ready to share those stories.
✨Tip Number 3
Be prepared to discuss your ideas! Mulberry loves a competitive spirit and fresh perspectives. Come armed with suggestions on how to enhance customer experiences or improve store operations – it shows you're proactive and engaged.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role and the brand right from the start.
We think you need these skills to ace Sales Assistant Bicester, UK Permanent Part-Time in London
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how Mulberry's values resonate with you. We want to see your personality and enthusiasm for the brand!
Be Customer-Focused: Remember, as a Sales Assistant, you'll be creating memorable experiences for customers. Highlight any previous experience where you've gone above and beyond for customers. We love seeing examples of how you’ve made a difference in someone’s shopping experience!
Emphasise Your Team Spirit: At Mulberry, we value community spirit. In your application, mention times when you’ve worked well in a team or contributed to a positive work environment. Show us that you can create a welcoming atmosphere for both customers and colleagues!
Keep It Professional Yet Personal: While we want to get to know you, it’s important to maintain a professional tone. Make sure your application is well-structured and free from typos. A polished application shows us you care about the details, just like we do at Mulberry!
How to prepare for a job interview at Mulberry
✨Know Your Mulberry
Before the interview, dive deep into Mulberry's history, values, and sustainability efforts. Familiarise yourself with their products and the 'Mulberry Spirit'. This will not only show your genuine interest but also help you connect your personal values with theirs.
✨Showcase Your Customer Focus
Prepare examples of how you've created memorable customer experiences in the past. Think about times when you went above and beyond to engage with customers. This aligns perfectly with the role of an 'Experience Expert' and demonstrates your commitment to customer satisfaction.
✨Be Ready to Share Ideas
Mulberry values curiosity and innovation. Come prepared with a few ideas on how you could enhance the customer experience or improve store operations. This shows that you're not just looking to fit in, but are eager to contribute and drive performance.
✨Embrace the Community Spirit
Reflect on how you embody honesty, dynamism, and community spirit in your daily life. Be ready to discuss how you can contribute to an inclusive culture at Mulberry. Sharing personal stories that highlight these traits will resonate well with the interviewers.