At a Glance
- Tasks: Create memorable customer experiences and build lasting relationships in a dynamic retail environment.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability and community spirit.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and extra perks like birthday leave and volunteering days.
- Other info: Exciting opportunities for personal development and a supportive, inclusive workplace.
- Why this job: Be part of a B Corp certified brand that values honesty, dynamism, and creativity in fashion.
- Qualifications: Passion for fashion, strong customer focus, and a desire to learn and grow.
The predicted salary is between 13 - 13 £ per hour.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.
At Mulberry, our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience and nurture long-lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and be excited to play your part in our 'Back to the Mulberry Spirit' strategy.
What we need from you:
- You will always be customer focused:
- You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging, dynamic, and memorable customer experience in your store.
- You will develop and maintain key customer relationships using instore CRM tools to support you.
- You will be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
- You will drive performance:
- You will be curious about the business and willing to share your ideas.
- You will have a competitive spirit and a strong desire to succeed.
- You will deliver operational excellence showing respect and consideration for people, product, and your environment.
- You will care about people and the planet:
- You will embody our Values in all you do by being honest, dynamic, and community spirited.
- You will support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others.
- You will feel inspired to work for a B Corp business, incorporating environmentally and socially responsible practices into your work.
You are:
- Honest
- Dynamic
- Community Spirited
- In love with fashion!
What we will do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
£13.45 - £13.45 an hour. This role also offers commission. Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at [email protected].
Sales Assistant (PT 21) in Glasgow employer: Mulberry
Mulberry is an exceptional employer that champions a vibrant and inclusive work culture, where our 'Experience Experts' are empowered to create memorable customer interactions while embracing sustainability. With competitive salaries, generous staff discounts, and a commitment to employee development through training and volunteering opportunities, we ensure that our team members thrive both personally and professionally in the heart of Somerset. Join us in making a positive impact on people and the planet as part of a B Corp certified brand that values honesty, dynamism, and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (PT 21) in Glasgow
✨Tip Number 1
Get to know Mulberry's values inside out! When you walk into that interview, show us how your honesty, dynamism, and community spirit align with our ethos. We want to see that you're not just a fit for the role, but for the brand too!
✨Tip Number 2
Bring your A-game when it comes to customer experience! Think of creative ways to engage with customers and share your ideas on how to make their shopping experience unforgettable. We love candidates who can think outside the box!
✨Tip Number 3
Show us your competitive spirit! Be prepared to discuss your past achievements and how you've driven performance in previous roles. We want to hear about your successes and how you plan to bring that energy to Mulberry.
✨Tip Number 4
Don’t forget to highlight your passion for sustainability! As a B Corp business, we care deeply about our impact on people and the planet. Share your thoughts on how you can contribute to our mission during the interview!
We think you need these skills to ace Sales Assistant (PT 21) in Glasgow
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how Mulberry fits into your personal style. We want to see your personality and enthusiasm!
Be Customer-Focused:Remember, as an Experience Expert, your main goal is to create memorable experiences for customers. Highlight any previous experience where you’ve gone above and beyond for customers. We love to see examples of your customer service skills!
Emphasise Your Values:Mulberry is all about honesty, dynamism, and community spirit. Make sure to weave these values into your application. Tell us how you embody these traits in your work and life – we’re looking for genuine connections!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Mulberry family!
How to prepare for a job interview at Mulberry
✨Know Your Mulberry Spirit
Before the interview, dive deep into Mulberry's history and values. Understand what the 'Mulberry Spirit' means and how it reflects in their products and customer interactions. This will help you connect your personal values with the brand during the interview.
✨Showcase Your Customer Focus
Prepare examples of how you've created memorable experiences for customers in the past. Think about times when you went above and beyond to meet a customer's needs or how you built lasting relationships. This aligns perfectly with the role of an 'Experience Expert'.
✨Be Ready to Share Ideas
Mulberry values curiosity and a competitive spirit. Come prepared with ideas on how you could enhance customer experiences or improve store performance. This shows that you're not just looking to fit in but are eager to contribute to the team.
✨Embrace Sustainability
Since sustainability is a core part of Mulberry's ethos, be ready to discuss how you incorporate environmentally friendly practices in your daily life. Share your thoughts on why working for a B Corp business excites you and how you can support their mission.
