At a Glance
- Tasks: Create memorable experiences for customers and build lasting relationships.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and training opportunities.
- Other info: Work in an inclusive environment with excellent career development prospects.
- Why this job: Be part of a dynamic team that values honesty and community spirit.
- Qualifications: Passion for fashion and a desire to learn and grow.
The predicted salary is between 27800 - 27800 € per year.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.
At Mulberry, our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience and to nurture long-lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and be excited to play your part in our 'Back to the Mulberry Spirit' strategy.
Responsibilities
- Create a welcoming and fun environment for customers and team.
- Deliver an engaging, dynamic and memorable customer experience in store.
- Develop and maintain key customer relationships using instore CRM tools.
- Be culturally connected; understand how Mulberry fits into the fabric of life and art around us.
- Show curiosity about the business and share ideas.
- Have a competitive spirit and strong desire to succeed.
- Deliver operational excellence showing respect and consideration for people, product and the environment.
- Support an inclusive culture by being open-minded and respectful towards others.
- Feel inspired to work for a B Corp business; incorporate environmentally and socially responsible practices into your work.
Qualities
- Honest
- Dynamic
- Community Spirited
- In love with fashion!
Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- 2 paid volunteering days per year
- Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
£13.45 - £13.45 an hour. This role also offers commission. Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role.
Sales Assistant Cheshire Oaks, UK Permanent Full-Time in Ellesmere Port employer: Mulberry
Mulberry is an exceptional employer that champions a vibrant and inclusive work culture, where our 'Experience Experts' are empowered to create memorable customer interactions while embracing sustainability. Located in Cheshire Oaks, we offer competitive salaries, generous benefits including product allowances and extra days off, as well as ample opportunities for personal and professional growth within a globally recognised brand committed to making a positive impact on people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant Cheshire Oaks, UK Permanent Full-Time in Ellesmere Port
✨Tip Number 1
Get to know Mulberry's values inside out! When you walk into that interview, show us how your honest, dynamic, and community-spirited nature aligns with our ethos. Share personal stories that reflect these qualities; it’ll make you stand out!
✨Tip Number 2
Be prepared to showcase your product knowledge! As an Experience Expert, you’ll need to create memorable experiences for customers. Brush up on our latest collections and think about how you can weave storytelling into your interactions.
✨Tip Number 3
Show your competitive spirit! We love candidates who are eager to succeed. Bring examples of how you've gone above and beyond in previous roles or projects, and let us see that drive to excel in action.
✨Tip Number 4
Don’t forget to express your curiosity about the business! Ask questions during your interview about our 'Back to the Mulberry Spirit' strategy and how you can contribute. It shows you’re genuinely interested and ready to be part of our journey.
We think you need these skills to ace Sales Assistant Cheshire Oaks, UK Permanent Full-Time in Ellesmere Port
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your enthusiasm for the industry and how it connects to Mulberry's values.
Be Honest and Authentic:We value honesty at Mulberry, so be yourself in your application. Don’t just list your skills; share genuine examples of how you've embodied our values like being dynamic and community spirited in your previous roles.
Tailor Your Application:Make sure to customise your application to reflect the specific role of 'Experience Expert'. Highlight your customer service skills and any relevant experience that shows you can create memorable experiences for customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Mulberry family!
How to prepare for a job interview at Mulberry
✨Know Your Mulberry Spirit
Before the interview, dive deep into Mulberry's history and values. Understand their commitment to sustainability and how it shapes their brand. This will not only impress your interviewers but also help you connect your personal values with theirs.
✨Showcase Your Experience Expertise
As a Sales Assistant, or 'Experience Expert', you'll need to demonstrate your ability to create memorable customer experiences. Prepare examples from your past roles where you've gone above and beyond for customers, highlighting your storytelling skills and product knowledge.
✨Be Culturally Connected
Mulberry values individuals who understand the intersection of fashion, art, and life. Brush up on current trends and cultural movements that resonate with the brand. Bring these insights into your conversation to show you're not just passionate about fashion, but also about its broader context.
✨Embrace Curiosity and Community Spirit
During the interview, express your eagerness to learn and grow within the role. Share ideas on how you can contribute to the team and foster a community spirit in-store. This aligns perfectly with Mulberry's ethos and will set you apart as a candidate who truly embodies their values.
