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For Companies At a Glance
- Tasks: Create a fun shopping experience and lead a passionate team in a stylish environment.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability and quality.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and opportunities for personal growth.
- Why this job: Be part of a brand that values creativity, community, and making a positive impact.
- Qualifications: Passion for fashion and strong leadership skills are essential.
- Other info: Embrace diversity and sustainability while growing your career with us.
The predicted salary is between 28800 - 43200 £ per year.
Company Overview
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
Team Lead Responsibilities
- You will always be customer focused: Create a welcoming and fun environment for your customers and team. Deliver an engaging and memorable customer experience in your store and inspire colleagues to do the same. Develop and maintain key customer relationships using in‑store CRM tools to support you and your colleagues. Learn and expand your knowledge on our product, brand, services and local events to enhance the customer experience.
- You will help to develop the best team: Support in creating a high‑performing team where every person is valued and feels a sense of belonging. Encourage discussions and invite ideas and different perspectives to drive creativity and collaboration. Create a culture that embraces feedback; give praise, share successes, coach and challenge.
- You will be responsible: Curious about the business and willing to share ideas. Enjoy working as part of a team and nurture relationships with colleagues. Deliver operational excellence showing respect and consideration for people, product and environment.
About You
- Inspiring
- Engaging
- Agile
- Perceptive
- A natural Coach
- In love with fashion!
Culture
- Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community‑oriented spirit. Support Mulberry to deliver an inclusive culture, behaving open‑minded and respectful toward others. Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability
- Committed to using business as a force for good; encourage environmentally and socially responsible practices. Help foster a culture where diversity is celebrated and everyone feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions.
Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Enviable staff discount and exclusive access to staff sales
- Pension contributions & life assurance
- Training and opportunities to develop
- 2 paid volunteering days per year
- Access to Help@Hand wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
Supervisor Covent Garden, London Permanent Full-Time in City of Westminster employer: Mulberry
Contact Detail:
Mulberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor Covent Garden, London Permanent Full-Time in City of Westminster
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mulberry's history, values, and products. This will not only help you stand out in interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Mulberry. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to customer service and team leadership. Think about how you can demonstrate your passion for fashion and sustainability during the conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mulberry family. Good luck!
We think you need these skills to ace Supervisor Covent Garden, London Permanent Full-Time in City of Westminster
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role at Mulberry and how you connect with our brand values. We want to see your personality and enthusiasm!
Be Customer-Focused: Remember, this role is all about creating memorable experiences for customers. Highlight any past experiences where you've gone above and beyond for customers. We love seeing examples of how you’ve made a positive impact in previous roles!
Emphasise Team Spirit: We’re looking for someone who thrives in a team environment. In your application, mention times when you’ve collaborated with others or helped create a supportive atmosphere. Show us how you can contribute to building a high-performing team!
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining the Mulberry family!
How to prepare for a job interview at Mulberry
✨Know Your Brand
Before the interview, dive deep into Mulberry's history, values, and sustainability efforts. Familiarise yourself with their products and recent initiatives, especially their B Corp Certification. This will show your genuine interest in the brand and help you connect your personal values with theirs.
✨Customer Experience Focus
Prepare to discuss how you would create a welcoming environment for customers. Think of specific examples from your past experiences where you enhanced customer interactions or resolved issues creatively. This aligns perfectly with the role's emphasis on delivering memorable customer experiences.
✨Team Leadership Examples
Reflect on your previous roles and come ready with stories that showcase your ability to inspire and develop a team. Highlight instances where you encouraged collaboration, embraced feedback, or fostered a sense of belonging among team members. This will resonate well with Mulberry's commitment to a high-performing team culture.
✨Embrace Sustainability
Since sustainability is a core value for Mulberry, be prepared to discuss how you can contribute to their mission. Share your thoughts on environmentally responsible practices and any relevant experiences you've had in promoting sustainability in the workplace. This will demonstrate your alignment with their ethos.
