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For Companies At a Glance
- Tasks: Lead a team to create amazing customer experiences and build strong relationships.
- Company: Renowned British lifestyle brand with a focus on sustainability.
- Benefits: Competitive salary, bonuses, training opportunities, and generous staff discounts.
- Why this job: Join a passionate team and make a difference in the fashion industry.
- Qualifications: Passion for fashion, strong collaboration skills, and interest in sustainability.
- Other info: Exciting opportunity for growth in a vibrant environment.
The predicted salary is between 36000 - 60000 £ per year.
A renowned British lifestyle brand located in the City of Westminster is seeking a Team Lead focused on delivering an exceptional customer experience.
Responsibilities include:
- Developing key customer relationships
- Inspiring a high-performing team
- Ensuring operational excellence
The ideal candidate will have:
- A passion for fashion
- Strong collaborative skills
- A genuine interest in sustainability
This role offers a competitive salary, bonuses, and various employee benefits including training opportunities and a generous staff discount.
Store Team Lead — Customer Experience & Coaching in City of Westminster employer: Mulberry
Contact Detail:
Mulberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Lead — Customer Experience & Coaching in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the brand on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Show off your passion for fashion! When you get the chance to meet with hiring managers, share your thoughts on current trends and how they align with the brand's values. It’ll show that you’re not just another candidate.
✨Tip Number 3
Prepare for situational questions! Think about times when you’ve inspired a team or handled a tough customer situation. We want to hear those stories that highlight your leadership and customer experience skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Store Team Lead — Customer Experience & Coaching in City of Westminster
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your enthusiasm for the industry. We want to see how you connect with our brand and its values.
Highlight Your Team Leadership Skills: As a Team Lead, you'll be inspiring others, so make sure to showcase your leadership experience in your application. Talk about times you've motivated a team or improved customer experiences. We’re looking for those collaborative skills!
Emphasise Customer Experience: This role is all about delivering exceptional customer experiences. Use your application to demonstrate how you've gone above and beyond for customers in the past. We want to know how you can help us create memorable moments for our clients.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mulberry
✨Know the Brand Inside Out
Before your interview, dive deep into the brand's history, values, and latest collections. Understanding their commitment to sustainability and how it reflects in their products will show your genuine interest and passion for fashion.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and developed teams in the past. Think about specific situations where you motivated your team to achieve exceptional customer experiences, as this is key for the Team Lead role.
✨Demonstrate Customer-Centric Thinking
Be ready to discuss how you would build and maintain strong customer relationships. Share strategies you've used to enhance customer satisfaction and loyalty, as this aligns perfectly with the responsibilities of the position.
✨Ask Thoughtful Questions
Prepare insightful questions that reflect your understanding of the role and the brand. Inquire about their approach to coaching team members or how they measure operational excellence, showing that you're not just interested in the job, but also in contributing to their success.
