Senior Visual Merchandiser in City of Westminster

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.

Reporting to the Director of Retail UK & Europe, the Senior Visual Merchandiser is responsible for implementing the global visual merchandising guidelines in our Mulberry stores and concessions across the UK and Europe. Working collaboratively with the Director of Retail, Global Visual Merchandising Manager and Area Managers, you will create excellent visual standards across the Region, ensuring a consistent and coherent Brand image.

Duties and Responsibilities

• Creative
  • Work on a structured visual merchandising calendar based on window changes, merchandise delivery drops and press/marketing installations events.
  • Where necessary, support (or input to) the Global Visual Merchandising Manager to create imaginative and effective visual merchandising stories that are in line with the seasonal design & commercial needs of the business.
  • Present and create areas of theatre installations in all visual display areas that are in line with the company seasonal window calendar.
  • Act as the key conduit of information between the Global VM teams and the UK and Europe store teams.
  • Communicate with store teams to ensure knowledge and guidelines are cascaded.
• Events
  • Support the regional and central marketing teams to bring synergy on creative for all regional events.
  • Support to create effective displays for marketing events.
• Training
  • Guide the store leadership teams and in-store VM Ambassadors where applicable.
  • Liaise with Area Managers & Store Leaders to identify stores who need support and set up VM training sessions to support with visual standards and techniques.
  • Work with store teams and train on visual standards and new techniques, utilising any appropriate training materials available from the central Training team.
• Operations
  • Manage all POS use and Branding in your stores.
  • Deliver and control window props and VM stock.
• Culture
  • Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
  • Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
  • Act as an ambassador for Mulberry and communicate positively about the brand.
• Sustainability
  • As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
  • Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.

Skills and Knowledge Required

• Highly motivated and enthusiastic individual with previous experience in Visual Merchandising within luxury retail brands.
• Applies creativity and innovative thinking to produce sustainable solutions.
• Excellent communication and interpersonal skills, with the ability to impart detailed information in a clear and straightforward manner across a range of audiences and stakeholders.
• Quick thinking with ability to work in a fast-paced environment.
• Innovative and creative thinker idea generator.
• Well-organized and efficient with strong planning capabilities.
• Ability to work to multiple, competing deadlines.
• Strong Photoshop, InDesign & Illustrator knowledge.

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us.