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- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a luxury retail environment.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability and quality.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and wellness support.
- Why this job: Be part of a purpose-driven brand making a positive impact on people and the planet.
- Qualifications: Experience in leadership, preferably in luxury fashion, with a passion for style.
- Other info: Embrace diversity and foster an inclusive culture while driving store growth.
The predicted salary is between 28800 - 43200 £ per year.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
As a Store Leader at Mulberry you will lead your store and your team to succeed. To do this you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor to Mulberry.
Responsibilities- You will develop the best team: You will create a high performing team where diversity is embraced and every person is valued and feels a sense of belonging. You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration. You will create a culture that embraces feedback; give praise, share successes, coach and challenge.
- You will always be Customer focused: You will nurture a welcoming and fun environment for your customers and team. You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also. You will develop and maintain key customer relationships using in store CRM tools to support you and your team.
- You will be commercially driven: You will continually demonstrate a commitment to driving your business. You will collaborate and build key relationships to accelerate store growth. You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities. You will lead and deliver operational excellence showing respect and consideration for people, product and your environment.
- Inspiring
- Engaging
- Agile
- Perceptive
- An experienced Leader (preferably within luxury fashion but not essential)
- In love with fashion!
Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability:As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community. Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.
What we can do for you:- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- 2 paid volunteering days per year
- Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
Store Leader Selfridges, London Permanent Full-Time in City of London employer: Mulberry
Contact Detail:
Mulberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader Selfridges, London Permanent Full-Time in City of London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Mulberry's history, values, and sustainability efforts. This will not only help you stand out in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Mulberry. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer experience. Think of examples from your past that demonstrate your skills and how you embody the Mulberry spirit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mulberry team. Good luck!
We think you need these skills to ace Store Leader Selfridges, London Permanent Full-Time in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fashion and customer service shine through. We want to see how your enthusiasm aligns with Mulberry's values and how you can inspire your team and customers alike.
Be Authentic: Don’t be afraid to show your true self in your application. We value honesty and a community-oriented spirit, so share your unique experiences and perspectives that make you a great fit for our team.
Highlight Your Leadership Skills: As a Store Leader, your ability to develop and motivate a team is crucial. Make sure to include examples of how you've successfully led teams in the past and how you plan to create an inclusive and high-performing environment at Mulberry.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Mulberry
✨Know Your Brand
Before the interview, dive deep into Mulberry's history, values, and sustainability efforts. Understanding their ethos will not only impress your interviewers but also help you align your answers with what they stand for.
✨Showcase Your Leadership Style
Be ready to discuss your leadership experiences and how you've built high-performing teams in the past. Share specific examples of how you've embraced diversity and encouraged collaboration, as these are key aspects of the Store Leader role.
✨Customer Experience is Key
Prepare to talk about how you’ve created memorable customer experiences in previous roles. Think of specific strategies you used to engage customers and inspire your team to do the same, as this aligns perfectly with Mulberry's customer-focused approach.
✨Embrace Feedback and Growth
Mulberry values a culture of feedback and continuous improvement. Be prepared to discuss how you’ve received and acted on feedback in the past, and how you plan to foster this culture within your team as a Store Leader.
