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- Tasks: Create memorable experiences for customers while showcasing your passion for fashion.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability and quality.
- Benefits: Enjoy competitive salary, bonuses, staff discounts, and wellness support.
- Why this job: Be part of a team that values creativity, community, and making a positive impact.
- Qualifications: Customer-focused, engaging, and eager to learn about fashion and brand storytelling.
- Other info: Embrace a culture of inclusivity and sustainability while growing your career.
The predicted salary is between 28800 - 43200 £ per year.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
At Mulberry our Sales Assistants are called 'Experience Experts', and it’s because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and a key contributor to Mulberry.
What we need from you:
- Customer focus: You will create a welcoming and fun environment for your customers and team. You will be committed to delivering an engaging and memorable customer experience in your store. You will develop and maintain key customer relationships using instore CRM tools to support you. You will be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
Responsibilities:
- You will be curious about the business and willing to share your ideas.
- You will enjoy working as part of a team and nurture relationships with your colleagues.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.
About you:
- Engaging
- Agile
- Curious
- In love with fashion!
Culture:
Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit. Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues. Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability:
As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community. Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.
What we will do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
Sales Assistant Bicester, UK Permanent Full-Time employer: Mulberry
Contact Detail:
Mulberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Bicester, UK Permanent Full-Time
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Mulberry's history, values, and sustainability efforts. This will not only impress them but also help you connect your personal values with theirs.
✨Tip Number 2
Practice your storytelling skills! As an Experience Expert, you'll need to create memorable experiences for customers. Think of a few engaging stories about your past customer interactions that showcase your skills and passion for fashion.
✨Tip Number 3
Show your curiosity! During the interview, ask thoughtful questions about the team culture, product knowledge, and how they incorporate sustainability into their daily operations. This shows you're genuinely interested in being part of the Mulberry family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Sales Assistant Bicester, UK Permanent Full-Time
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role of Experience Expert at Mulberry and how you connect with their values. We want to see your personality and enthusiasm!
Highlight Customer Experience Skills: Make sure to emphasise your customer service skills in your application. Talk about any previous experiences where you created memorable moments for customers. Remember, we’re looking for someone who can create a welcoming environment and build lasting relationships!
Be Curious and Open-Minded: Mulberry values curiosity, so don’t hesitate to mention your eagerness to learn and grow. Share examples of how you've embraced new ideas or adapted to changes in past roles. This shows us that you’re ready to contribute positively to our team!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better. Don’t miss out on this opportunity to join the Mulberry family!
How to prepare for a job interview at Mulberry
✨Know Your Brand
Before the interview, dive deep into Mulberry's history, values, and sustainability efforts. Familiarise yourself with their products and the 'Mulberry Spirit'. This will not only show your genuine interest but also help you connect your personal values with theirs.
✨Customer Experience Focus
Prepare to discuss how you would create memorable experiences for customers. Think of examples from your past where you went above and beyond for a customer. Highlight your ability to build relationships and use storytelling to enhance the shopping experience.
✨Show Your Curiosity
Mulberry values curiosity, so come ready with questions about the role and the company. Ask about their approach to sustainability or how they foster an inclusive culture. This shows you're engaged and eager to learn more about being an 'Experience Expert'.
✨Embrace Team Spirit
Since teamwork is key at Mulberry, be prepared to share experiences where you collaborated effectively with others. Discuss how you support your colleagues and contribute to a positive work environment. This will demonstrate that you align with their community-oriented spirit.
