At a Glance
- Tasks: Create memorable experiences for customers and nurture long-lasting relationships.
- Company: Join Mulberry, a sustainable British lifestyle brand with a rich heritage.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and wellness support.
- Other info: Flexible hours with opportunities for training and personal development.
- Why this job: Be part of a dynamic team that values honesty, community, and creativity.
- Qualifications: Passion for fashion and a customer-focused mindset.
The predicted salary is between 27800 - 27800 £ per year.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.
At Mulberry our Sales Assistants are called 'Experience Experts', and it's because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience, and to nurture long lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and be excited to play your part in our 'Back to the Mulberry Spirit' strategy.
What we need from you:
- You will always be customer focused: You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging, dynamic and memorable customer experience in your store.
- You will develop and maintain key customer relationships using instore CRM tools to support you.
- You will be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
- You will drive performance: You will be curious about the business and willing to share your ideas.
- You will have a competitive spirit and a strong desire to succeed.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.
- You will care about people and the planet: You will embody our Values in all you do by being honest, dynamic, and community spirited.
- You will support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others.
- You will feel inspired to work for a B Corp business, incorporating environmentally and socially responsible practices into your work.
You are:
- Honest
- Dynamic
- Community Spirited
- In love with fashion!
What we will do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand - a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
This is a 21 hour per week position at £13.45 an hour. This role also offers commission.
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
Sales Assistant (PT 21) in Bath employer: Mulberry
Mulberry is an exceptional employer that champions a vibrant and inclusive work culture, where our 'Experience Experts' are empowered to create memorable customer interactions. With a commitment to sustainability and community spirit, we offer competitive salaries, generous staff discounts, and extensive training opportunities, all while fostering personal growth in a B Corp certified environment. Join us in Somerset, where your passion for fashion and dedication to making a positive impact can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (PT 21) in Bath
✨Tip Number 1
Get to know Mulberry's values inside out! When you walk into that interview, show us how your passion for sustainability and community spirit aligns with our ethos. We love candidates who can connect their personal experiences to our brand story.
✨Tip Number 2
Practice your storytelling skills! As an Experience Expert, you'll need to create memorable moments for customers. Think of examples from your past where you've gone above and beyond for someone – this will help you stand out in the interview.
✨Tip Number 3
Be curious about the business! Show us that you're not just interested in the role but also in how Mulberry operates. Ask questions during your interview about our products, sustainability efforts, or customer engagement strategies – it shows you're invested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our culture and values before you even step into the interview room.
We think you need these skills to ace Sales Assistant (PT 21) in Bath
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how Mulberry fits into your personal style. We want to see your personality and enthusiasm!
Be Customer-Focused:Remember, as a Sales Assistant, creating memorable experiences is key. Highlight any past experiences where you've gone above and beyond for customers. We love seeing how you connect with people and make their day better!
Emphasise Your Values:Mulberry is all about honesty, dynamism, and community spirit. Make sure to weave these values into your application. Tell us how you embody these traits in your work and life – we’re looking for team players who care about people and the planet!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Mulberry family!
How to prepare for a job interview at Mulberry
✨Know Your Mulberry Spirit
Before the interview, dive deep into Mulberry's history and values. Understand their commitment to sustainability and how it shapes their brand. This will not only show your genuine interest but also help you connect your personal values with theirs.
✨Showcase Your Customer Focus
Prepare examples of how you've created memorable experiences for customers in the past. Think about times when you went above and beyond to meet a customer's needs. This aligns perfectly with the role of an 'Experience Expert' at Mulberry.
✨Be Imaginative and Dynamic
Mulberry values creativity and dynamism. During the interview, share your ideas on how to enhance customer experiences or improve store performance. This shows that you're not just a follower but someone who can contribute to their innovative spirit.
✨Embrace the Community Spirit
Discuss your involvement in community activities or initiatives that reflect your commitment to social responsibility. Highlighting your community spirit will resonate well with Mulberry's ethos and demonstrate that you’re a good cultural fit.
