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- Tasks: Create memorable experiences for customers and build lasting relationships.
- Company: Join Mulberry, a renowned British lifestyle brand committed to sustainability.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and wellness support.
- Why this job: Be part of a dynamic team that values honesty, community, and creativity.
- Qualifications: Passion for fashion and a customer-focused mindset.
- Other info: Flexible hours with opportunities for training and personal development.
The predicted salary is between 26208 - 26208 £ per year.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception; in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this, our people are honest, dynamic, and community spirited. If these are values you share, we would love you to join our team.
At Mulberry, our Sales Assistants are called 'Experience Experts', and it’s because you need to create truly memorable experiences for all our customers. You will be imaginative, using your product knowledge and storytelling to customise each experience and nurture long-lasting relationships with your customer. You will be open to learning and developing yourself as you strive to be an expert within your field and be excited to play your part in our 'Back to the Mulberry Spirit' strategy.
What we need from you:
- You will always be customer focused: You will create a welcoming and fun environment for your customers and team.
- You will be committed to delivering an engaging, dynamic and memorable customer experience in your store.
- You will develop and maintain key customer relationships using in-store CRM tools to support you.
- You will be culturally connected; you understand how Mulberry fits into the fabric of life and art around us and use this to excite our customers.
- You will drive performance: You will be curious about the business and willing to share your ideas.
- You will have a competitive spirit and a strong desire to succeed.
- You will deliver operational excellence showing respect and consideration for people, product and your environment.
- You will care about people and the planet: You will embody our Values in all you do by being honest, dynamic, and community spirited.
- You will support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others.
- You will feel inspired to work for a B Corp business, incorporating environmentally and socially responsible practices into your work.
You are:
- Honest
- Dynamic
- Community Spirited
- In love with fashion!
What we will do for you:
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Access to Help@Hand – a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training & retail discounts
This is for a 21 hour per week position and applicants must be fully flexible to be rota'd any day of the week. £12.60 – £12.60 an hour. This role also offers commission.
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
Sales Assistant in Bath employer: Mulberry
Contact Detail:
Mulberry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Bath
✨Tip Number 1
Get to know Mulberry and its values inside out! When you walk into that interview, show us how your passion for sustainability and community spirit aligns with our ethos. It’s all about making that connection!
✨Tip Number 2
Be ready to share your own experiences! Think of times when you created memorable customer interactions or went above and beyond in a previous role. We love hearing stories that showcase your dynamic personality and customer focus.
✨Tip Number 3
Don’t just sit back and wait for the interview to happen. Prepare some thoughtful questions about the role and the team. This shows us you’re genuinely interested and eager to contribute to the Mulberry Spirit!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about what we do and how you can fit into our vibrant team.
We think you need these skills to ace Sales Assistant in Bath
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how Mulberry fits into your personal style. We want to see your personality and enthusiasm!
Be Customer-Centric: Remember, this role is all about creating memorable experiences for customers. Use your application to highlight any past experiences where you’ve gone above and beyond for customers. We love seeing that community spirit!
Emphasise Your Values: Mulberry is all about honesty, dynamism, and being community spirited. Make sure to weave these values into your application. Tell us how you embody these traits in your work and life – we’re looking for genuine connections!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Mulberry family!
How to prepare for a job interview at Mulberry
✨Know Your Mulberry Spirit
Before your interview, dive deep into the Mulberry brand. Understand its history, values, and commitment to sustainability. Being able to discuss how you resonate with their ethos will show your genuine interest and alignment with the company.
✨Showcase Your Customer Focus
Prepare examples of how you've created memorable experiences for customers in the past. Think about times when you went above and beyond to meet a customer's needs, as this role is all about being an 'Experience Expert'.
✨Be Ready to Share Ideas
Mulberry values curiosity and a competitive spirit. Come prepared with ideas on how you could enhance customer experiences or improve store performance. This shows that you're not just looking to fit in but are eager to contribute.
✨Embrace the Community Spirit
Reflect on your past experiences where you've demonstrated honesty, dynamism, and community involvement. Be ready to discuss how you can embody these values at Mulberry, especially in fostering an inclusive culture.