Clinical Administrator in Pudsey

We are seeking an experienced Clinical Administrator with SystmOne and NHS claims experience looking to progress their career in General Practice. You will have a deep understanding of NHS primary care, SystmOne searches, audits and claims processes.

Main duties of the job

• Apply your knowledge of NHS reimbursement mechanisms to ensure QOF, IIF, FP34, flu, covid and other claims achieve the maximum income by producing relevant audits and searches in SystmOne.
• Ensure all work complies with NHS regulations, Data Protection regulations and best practices.
• Work with GP Partners to provide any required audits.
• Produce chronic recall lists for team to contact and ensure up to date Asthma / COPD search and produce list of patients and recall.
• Ensure all patient recalls are one visit.
• Update the Palliative care register for gold standard meetings.
• Retinal screening check new referrals / run searches.
• Disease registers check for new patients who need adding to register.
• Smears run searches and update.
• Remain up to date with PCN work by attending meetings as required re chronic / frailty work etc.
• Other work as required ensuring maximum income is achieved and is dependent upon NHS, ICB and GP Partners requirements.

About us

Mulberry Street Medical Practice is a PMS Training Practice working from Pudsey Health Centre in the centre of Pudsey, a busy market town situated in West Leeds between Leeds & Bradford. We have a patient list size of approximately 7600 with a stable population. Part of West Leeds Primary Care Network (PCN) with attached staff (working in the practice on behalf of the practice and the PCN) we offer a range of services such as Physio, Occupational Therapist, Social Prescribing, Pharmacists, Paramedics etc. The Practice consistently has a high Quality Achievement and was rated Good by the Care Quality Commission.

Job responsibilities

• Support practice with administration, templates, read codes, searches, invites, claims, audits for various clinical schemes, QOF, prescribing schemes, quality improvement schemes, enhanced services, imms, smears.
• Keep clinical staff, Partners and Practice Manager up to date with changes.
• Ensure all claims are submitted in adequate time via CQRS, online etc.
• Update the Practice Manager of all claims / income.
• Minor surgery claim prepare and submit.
• QOF run searches and ensure targets and maximum income achieved.
• Produce patient information leaflets and posters and run medicine awareness projects throughout the year.
• Assist Partners where appropriate with monitoring and management of their prescribing budgets.
• Prepare evidence-based resources and information to support the team and all other relevant health professionals in the implementation of rational cost-effective prescribing.
• Help plan, develop and support the introduction of new working processes within the practice to optimise the quality of clinical services including prescribing.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Contribution to the Implementation of Services

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Person Specification

• Previous experience in an NHS GP practice.
• Clinical knowledge of QOF, IIF and other NHSE and ICB targets.
• Strong hands-on working knowledge of SystmOne including search writing, read codes etc.
• Highly organised and comfortable working independently while maintaining strong team collaboration.
• Self-motivated with ability to manage time effectively and reliably deliver on commitments.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.