At a Glance
- Tasks: Provide top-notch reception and admin support to staff, students, and visitors.
- Company: Join the thriving Mulberry UTC, part of the Mulberry Schools Trust.
- Benefits: Competitive salary, supportive team, and opportunities for career growth.
- Other info: Work term time only, in a state-of-the-art building.
- Why this job: Be a key player in a dynamic school environment with engaged students.
- Qualifications: Experience in administration, excellent communication, and strong organisational skills.
The predicted salary is between 29752 - 31057 £ per year.
Receptionist/Administrator at Mulberry UTC - 1 year fixed term Maternity Cover
Start Date: 1st September 2026
Salary: SC4 (7-10) £29,752-£31,057 pro rata
Working Arrangement: Term Time Only (42 weeks) + 2 weeks 8am-4pm
Hours: 35 hours per week
Mulberry UTC is part of the Mulberry Schools Trust and has gone from strength to strength since opening in September 2017. The school is now significantly over-subscribed and we are in the process of expanding the curriculum and planning for further future growth.
We are looking for an experienced Receptionist/Administrator who will provide an effective clerical and reception service to Mulberry UTC staff, students and visitors.
The successful candidate will have:
- Experience of working effectively in an administration setting, preferably within a school
- Excellent communication skills, both verbal and written
- The ability to provide first class customer service
- Experience of using a range of administrative packages effectively and efficiently
- Strong organisational skills
- The ability to work successfully in a busy office environment
We offer a supportive staff team, a state of the art building, opportunities for career progression and students who are genuinely interested, engaged and highly motivated.
Receptionist/Administrator in London employer: MULBERRY SCHOOLS TRUST
Mulberry UTC is an exceptional employer, offering a supportive and collaborative work environment where staff are valued and encouraged to grow. With a focus on career progression and professional development, employees benefit from working in a state-of-the-art facility alongside motivated students. The term-time only arrangement allows for a balanced work-life schedule, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Administrator in London
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like MULBERRY SCHOOLS TRUST.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like MULBERRY SCHOOLS TRUST. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist/Administrator in London
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to MULBERRY SCHOOLS TRUST.
How to prepare for a job interview at MULBERRY SCHOOLS TRUST
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in MULBERRY SCHOOLS TRUST's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services MULBERRY SCHOOLS TRUST offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
