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- Tasks: Provide top-notch customer service and support the sales team with enquiries.
- Company: Dynamic company in Wokingham with a focus on teamwork.
- Benefits: Competitive pay, work from home options, and full-time hours.
- Why this job: Gain valuable experience in customer service and sales while working remotely.
- Qualifications: Strong communication skills and familiarity with CRM systems.
- Other info: Perfect for those looking to enhance their professional skills in a supportive environment.
The predicted salary is between 28000 - 30000 £ per year.
Location: Wokingham
Hours: Full Time, Mon-Fri, 9am-5:30pm
Working from home Mon + Fri
Start Date: ASAP
Salary: £13.50
Our client based in Wokingham are looking for a Customer Service Executive/Sales Administrator to support the sales team on a temporary basis. This is a full-time position. They are looking for someone who is confident, organised with the ability to speak to customers on the phone and update the systems, with strong IT skills. For this role you should have an understanding of CRM systems.
Key Responsibilities- Answer customer telephone calls and emails, providing exceptional customer care
- Assist existing and prospective customers with general sales enquiries
- Work collaboratively with sales and support
- Identify areas we can improve on, whether customer facing or internal processes
Temporary Customer Service/Sales Adminstrator in Wokingham employer: Mulberry Recruitment
Contact Detail:
Mulberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Customer Service/Sales Adminstrator in Wokingham
✨Tip Number 1
Get to know the company before your interview. Check out their website and social media to understand their values and culture. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since this role involves answering customer calls, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common customer queries.
✨Tip Number 3
Be ready to discuss your IT skills and experience with CRM systems. Prepare examples of how you've used these tools in past roles, as this will demonstrate your capability to handle the technical aspects of the job.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Temporary Customer Service/Sales Adminstrator in Wokingham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service or sales. We want to see how you’ve handled customer queries and provided exceptional care in the past!
Be Organised and Clear: When writing your application, keep it organised and easy to read. Use bullet points if necessary, and make sure your skills and experiences are clearly laid out for us to see.
Demonstrate Your IT Savvy: Since strong IT skills are a must, mention any relevant software or CRM systems you’ve worked with. We’re keen to know how tech-savvy you are!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on this opportunity.
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you would handle common customer queries and complaints. Think of examples from your past experiences where you provided exceptional service.
✨Familiarise Yourself with CRM Systems
Since the role requires knowledge of CRM systems, make sure you understand the basics of how they work. If you’ve used any specific systems in the past, be prepared to talk about them and how they helped you manage customer relationships.
✨Show Off Your Organisational Skills
This position needs someone who is organised, so come prepared with examples of how you manage your time and tasks effectively. You could mention tools or methods you use to stay organised, especially when juggling multiple customer inquiries.
✨Be Ready to Collaborate
The job involves working closely with the sales team, so think about times you've successfully collaborated with others. Be ready to share how you communicate and support your colleagues, as teamwork is key in this role.