At a Glance
- Tasks: Handle customer calls, provide support, and assist the Finance Team with basic tasks.
- Company: Leading provider of UK accounting and tax software with a friendly team.
- Benefits: £14 per hour, weekly pay, and flexible work-from-home options on Fridays.
- Other info: Temporary role with potential for extension; start ASAP!
- Why this job: Great chance to enhance your customer service skills in a supportive environment.
- Qualifications: Previous customer service experience and proficiency in Microsoft Excel required.
The predicted salary is between 12.6 - 15.4 £ per hour.
Type: Temporary – Ongoing (initially around 2 weeks, with potential to extend)
Hours: Monday–Friday, 9:15am–5:15pm (Friday work from home)
Salary: £14 per hour | Weekly Pay
Location: Wokingham
Our friendly client, a leading provider of UK accounting and tax software, is looking for Customer Service Call Handlers to join their team in Wokingham. This is a great opportunity for someone with previous customer service or telephone-based experience who enjoys speaking with customers and providing helpful, professional support. You will also support the Finance Team with basic tasks when required!
The Role:
- Answering inbound customer calls and handling general enquiries
- Listening to customers and understanding their queries
- Providing clear and helpful information and support
- Recording customer details and updating systems accurately
- Using Microsoft Excel to input and manage information
- Supporting the Finance Team with basic tasks when required
- Handling numerical information accurately and confidently
- Escalating queries to the relevant team when required
About You:
- Previous customer service or call-handling experience
- Previous experience using Microsoft Excel is essential
- Confident working with numbers and comfortable handling numerical information
- Good attention to detail and accuracy
- Confident and professional telephone manner
- Friendly, approachable, and patient
- Good communication and listening skills
- Comfortable using computer systems and handling customer information
- Able to start ASAP
This is an ongoing temporary opportunity, initially expected to last around 2 weeks, with the potential for the assignment to be extended depending on business requirements.
Interested? Apply now.
Customer Service Administrator in Wokingham employer: Mulberry Recruitment
Mulberry Recruitment is an excellent employer, offering a supportive work culture that prioritises employee development and well-being. Located in Farnham, the firm provides competitive salaries and bonuses, alongside opportunities for professional growth within a reputable team dedicated to delivering exceptional client service.
