Chinese speaking customer service agent Location: Work From Home Job Type: Temporary – Ongoing Hours: 2:00am – 11:00am, Monday-Friday Pay: £14.50 per hour – Weekly Pay We are currently recruiting for a Customer Service Agent to join a fast-paced and dynamic team. In this role you will be the voice of our clients, delivering outstanding customer support through inbound and outbound calls, email management, and administrative support. It is a busy and fast-moving campaign and will sometimes have quiet days… They are looking for someone to adapt to that environment. You will be working in a team and building relationships so respect and kindness to your other colleagues and team leaders is a must! Key Responsibilities * Handle inbound and outbound customer calls professionally. * Respond to high volumes of emails accurately and efficiently. * Maintain accurate data entry and meet quality standards. * Meet daily and weekly performance targets. * Escalate issues in line with company procedures. * Support additional campaigns as required. * Work flexible shifts, including weekends and overnights where needed. Skills & Experience * Previous customer service experience essential. * Strong communication and interpersonal skills. * Good attention to detail and ability to multitask. * Proficient in Microsoft Office 365. * Able to work effectively in a fast-paced team environment. * Professional, reliable, and able to communicate clearly and respectfully
Chinese speaking customer service agent in Wokingham employer: Mulberry Recruitment
Join a dynamic and supportive insurance brokerage in Wokingham, where you will receive comprehensive training and the opportunity to grow your career in the insurance industry. With a friendly work culture that values teamwork and communication, this role offers a chance to develop your skills while contributing to a thriving business. Enjoy a competitive salary and the satisfaction of providing excellent customer service in a busy and engaging environment.
