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- Tasks: Provide top-notch customer service via phone and email while supporting the sales team.
- Company: Join a dynamic team in Wokingham with a focus on customer satisfaction.
- Benefits: Earn £13 per hour, enjoy hybrid working, and gain valuable experience.
- Why this job: Make a difference by helping customers and improving processes in a fast-paced environment.
- Qualifications: Confident communicator with strong IT skills and a knack for organisation.
- Other info: Temporary role from 19th October to 3rd November with potential for future opportunities.
Temporary Customer Service Advisor Location: Wokingham Hours: Hybrid- work from home on Monday and Friday Salary: £13ph Temp: 19th October – 3rd November Our client based in Wokingham are looking for a Customer Service Advisor to support the sales team. This is a full time position expected to last around a week or so. They are looking for someone who is confident, organized with the ability to speak to customers on the phone and update the systems, with strong IT skills Key Responsibilities Answer customer telephone calls and emails, providing exceptional customer care Assist existing and prospective customers with general sales enquiries Work collaboratively with sales and support Identify areas we can improve on, whether customer facing or internal processes
Temp Customer Service Advisor employer: Mulberry Recruitment
Contact Detail:
Mulberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp Customer Service Advisor
✨Tip Number 1
Get to know the company before your interview! Research their values and recent news. This will help us tailor our answers and show that we’re genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost our confidence and help us handle tricky questions like a pro.
✨Tip Number 3
Don’t forget to prepare some questions for the interviewer! Asking about team dynamics or how success is measured shows that we’re engaged and thinking ahead.
✨Tip Number 4
Apply through our website! It’s the easiest way to get noticed, and we can keep track of our applications. Plus, it shows we’re serious about joining the team!
We think you need these skills to ace Temp Customer Service Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Temp Customer Service Advisor role. Highlight your relevant experience in customer service and any IT skills that match what we're looking for.
Show Off Your Communication Skills: Since this role involves speaking to customers, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share a brief example of how you've handled customer queries in the past.
Be Organised: We love a well-structured application! Make sure your documents are neatly formatted and easy to read. This shows us that you’re organised and professional, which is key for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Mulberry Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Advisor. Familiarise yourself with common customer queries and think about how you would handle them. This will show that you're proactive and ready to jump in.
✨Show Off Your Communication Skills
Since this role involves speaking to customers on the phone, practice your communication skills. You might want to do a mock interview with a friend or family member. Focus on being clear, friendly, and professional – it’s all about making a great first impression!
✨Highlight Your IT Skills
The job requires strong IT skills, so be prepared to discuss your experience with relevant software or systems. If you’ve used any customer service platforms before, mention them! It’ll demonstrate that you can hit the ground running.
✨Be Ready to Suggest Improvements
Think about areas where customer service could be improved, either from your past experiences or general observations. During the interview, share these ideas to show that you’re not just there to take calls but also to contribute positively to the team.
