At a Glance
- Tasks: Provide top-notch customer support via calls and emails in a fast-paced environment.
- Company: Join a dynamic team that values respect and collaboration.
- Benefits: Earn £13.50 per hour with weekly pay and flexible work-from-home options.
- Other info: Enjoy a supportive team atmosphere with opportunities for growth.
- Why this job: Be the voice of our clients and make a real difference in customer experiences.
- Qualifications: Bilingual in Romanian and English with strong communication skills.
The predicted salary is between 28000 - 28000 £ per year.
Bilingual Romanian/English Speaking Customer Service Agent
Location: Work From Home
Job Type: Temporary Ongoing
Hours: 7am-4pm
Pay: £13.50 per hour
Weekly Pay
We are currently recruiting for a Customer Service Agent to join a fast-paced and dynamic team. As a Customer Service Advisor, you will be the voice of our clients, delivering outstanding customer support through inbound and outbound calls, email management, and administrative support. It is a busy and fast-moving campaign and will sometimes have quiet days. They are looking for someone to adapt to that environment. You will be working in a team and building relationships, so respect and kindness to your other colleagues and team leaders is a must!
Key Responsibilities- Handle inbound and outbound customer calls professionally.
- Respond to high volumes of emails accurately and efficiently.
- Maintain accurate data entry and meet quality standards.
- Meet daily and weekly performance targets.
- Escalate issues in line with company procedures.
- Support additional campaigns as required.
- Work flexible shifts, including weekends and overnights where needed.
Temp Bilingual Romanian/English Speaking Customer Service Agent employer: Mulberry Recruitment
Join a vibrant and supportive team as a Temp Bilingual Romanian/English Speaking Customer Service Agent, where your contributions are valued and recognised. Enjoy the flexibility of working from home while benefiting from competitive pay and weekly earnings, alongside opportunities for personal and professional growth in a fast-paced environment. Our culture prioritises respect and collaboration, ensuring you thrive in your role and build meaningful relationships with colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Temp Bilingual Romanian/English Speaking Customer Service Agent
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Be ready to showcase your adaptability! The job description mentions a fast-paced environment, so prepare examples from your past experiences where you've successfully handled change or unexpected challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Temp Bilingual Romanian/English Speaking Customer Service Agent
Some tips for your application 🫡
Show Off Your Bilingual Skills:Since this role is all about being bilingual, make sure to highlight your Romanian and English language skills in your application. We want to see how you can use both languages to provide top-notch customer service!
Tailor Your CV:Don’t just send out the same CV for every job! Take a moment to tweak your CV to match the job description. Focus on your experience with customer service and any relevant skills that show you can thrive in a fast-paced environment like ours.
Be Personable in Your Cover Letter:Your cover letter is your chance to let your personality shine through! Share why you’re excited about joining our team and how you can contribute to creating a positive atmosphere for both customers and colleagues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mulberry Recruitment
✨Brush Up on Your Bilingual Skills
Since this role requires you to communicate effectively in both Romanian and English, make sure you're comfortable switching between the two languages. Practise common customer service phrases and scenarios in both languages to show your fluency during the interview.
✨Know the Company and Its Values
Research the company’s mission and values before your interview. Understanding their approach to customer service will help you align your answers with what they’re looking for. Be ready to discuss how you can contribute to their team culture of respect and kindness.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific customer service situations. Think of examples from your past experiences where you successfully resolved issues or managed high volumes of calls and emails. This will demonstrate your problem-solving skills and adaptability.
✨Show Your Flexibility and Team Spirit
This role requires working flexible shifts and being part of a dynamic team. Highlight your willingness to adapt to changing schedules and your ability to collaborate with colleagues. Share examples of how you've worked well in a team environment to showcase your interpersonal skills.
