At a Glance
- Tasks: Process customer orders and provide top-notch support to the sales team.
- Company: Join a thriving FMCG business with a dynamic work culture.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to shine.
- Why this job: Be the backbone of sales operations and make a real difference.
- Qualifications: Strong admin and customer service skills are a must.
Location: Camberley (Office-based)
Salary: 28,000 - 30,000 per annum
Hours: Monday to Friday, 8:30am - 5:30pm
We are recruiting for an organised and proactive Sales Administrator / Sales Coordinator to join a successful and growing FMCG business. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment and supporting both customers and internal sales teams. The successful candidate will play a key role in ensuring customer orders are processed accurately, deliveries are coordinated efficiently, and customers receive an outstanding level of service.
Key Responsibilities
- Process customer sales orders accurately and efficiently using the company’s ERP system.
- Act as the first point of contact for customer enquiries via telephone and email.
- Provide administrative support to the sales team and wider business.
- Liaise with internal departments to ensure orders are fulfilled on time.
- Coordinate with warehouses, couriers, freight forwarders and other logistics providers to ensure timely deliveries.
- Monitor and track customer orders, providing updates where required.
- Resolve customer queries and complaints in a professional and timely manner.
- Process credit requests, returns and associated documentation.
- Maintain accurate customer records and sales documentation.
Sales Administrator in Surrey employer: Mulberry Recruitment
Mulberry Recruitment is an excellent employer, offering a supportive work culture that prioritises employee development and well-being. Located in Farnham, the firm provides competitive salaries and bonuses, alongside opportunities for professional growth within a reputable team dedicated to delivering exceptional client service.
