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- Tasks: Support mortgage advisors and manage client applications in a dynamic financial environment.
- Company: Busy Financial Services firm with a focus on customer service.
- Benefits: Competitive salary, hybrid work, generous holidays, and well-being support.
- Why this job: Kickstart your career in finance while building valuable skills and relationships.
- Qualifications: Strong admin skills and a positive attitude; previous office experience is a plus.
- Other info: Enjoy social events and opportunities for professional growth.
The predicted salary is between 24000 - 26250 £ per year.
My client is looking to appoint a Mortgage Administrator for an 18 month temporary to permanent contract in a busy Financial Services firm. This is an excellent platform role for anyone looking to build upon strong customer service and administrative skills in any sector, wanting to break into the Financial Services sector.
Your day to day will be supporting qualified mortgage advisors, collaborating on client mortgage applications and communicating closely with customers and industry lending partners to deliver excellent outcomes.
Responsibilities:- Manage a range of mortgage cases, from straightforward residential through to more complex lending.
- Work closely with a small group of mortgage brokers, building strong relationships and delivering a great experience for customers.
- Handle a busy and varied caseload, with clear structure, support, and opportunities to learn and develop.
- Collaborate with other professionals across the industry to help cases move smoothly from start to finish.
- Strong administrative skills with a good eye for detail.
- Previous office experience is helpful (mortgage or customer-facing experience is a bonus, but not essential).
- A proactive, positive attitude with a genuine willingness to learn and develop.
- Well being support
- Hybrid – after probation
- Generous holidays and discounts
- Social events – partaking in charity days
- Onsite parking
Mortgage Administrator in Surrey employer: Mulberry Recruitment
Contact Detail:
Mulberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work as mortgage advisors or brokers. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of mortgage processes and customer service best practices. We recommend practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
Showcase your administrative skills during interviews. Bring examples of how you've managed busy workloads or improved processes in previous roles. This will demonstrate your ability to handle the varied caseload mentioned in the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Mortgage Administrator in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Administrator role. Highlight any relevant administrative skills and customer service experience, even if it’s from a different sector. We want to see how your background can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re keen to break into the Financial Services sector. Let us know what makes you a great fit for the position!
Show Off Your Attention to Detail: As a Mortgage Administrator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the basics of mortgage administration. Brush up on key terms and processes, as well as the role's responsibilities. This will show your potential employer that you're genuinely interested in the position and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with clients and mortgage brokers, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help someone, as this will highlight your proactive attitude.
✨Demonstrate Your Attention to Detail
As a Mortgage Administrator, you'll need to manage a variety of cases with precision. During the interview, mention instances where your attention to detail made a difference in your work. This could be anything from catching an error in documentation to ensuring a smooth process for a client.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or opportunities for growth. This not only shows your enthusiasm for the role but also helps you determine if the company is the right fit for you.
