At a Glance
- Tasks: Manage customer accounts, provide sales support, and ensure high customer satisfaction.
- Company: Dynamic company in Kingston Upon Thames with a focus on innovation.
- Benefits: Competitive salary, performance bonus, and supportive work environment.
- Other info: Full-time role with opportunities for growth and development.
- Why this job: Join a vibrant team and develop your sales skills while making an impact.
- Qualifications: Fluent in English and German, with sales or account management experience.
The predicted salary is between 32000 - 34000 £ per year.
Salary: £32,000-£34,000 + 10% performance bonus
Location: Kingston Upon Thames
Working hours: 38.5 hours per week
- Monday - Thursday: 8:00am - 5:00pm (1 hour lunch)
- Friday: 8:00am - 3:00pm (30 minutes lunch)
Position Summary
To provide sales support, manage relationships, and maintain high levels of customer satisfaction with distribution and assembler customers across specified territories. The role also involves developing business with existing customers by supporting Business Development Managers (BDMs), conducting customer business reviews, and making recommendations for business, process, and procedural improvements. Ensure accurate and competitive pricing is provided while maintaining excellent customer satisfaction at all times.
Essential Functions
- Proactively manage and develop business within assigned territories, with additional support for other regions as required, from the Sunbury office.
- Manage customer accounts by quoting and negotiating prices, processing orders, and coordinating deliveries based on stock levels, production, and schedules.
- Liaise with internal departments such as Logistics, Accounts Receivable, Accounts Payable, Warehouse, and Marketing where necessary.
- Maintain frequent and professional communication with customers to secure orders, provide product information, and deliver excellent customer service.
- Anticipate customer needs and develop plans to support future requirements.
- Support Business Development Managers in the field at all times.
- Manage inventory levels in line with customer forecasts and reorder points (ROPs).
- Work with the RMA department to resolve returns-related issues.
Experience / Knowledge
- Minimum: Fluent in English and German (spoken and written, business level); Experience in sales and/or account management.
- Desirable: Fluency in at least one additional European language; Knowledge of IT products (advantageous but not essential).
Skills / Behaviours
- Excellent communication skills
- Strong organisational skills
- Effective time management
- Strong negotiation skills
- Good numerical ability
- Proactive approach
- Ability to meet tight deadlines
- Ability to use independent judgment
- Ability to quickly learn and understand the industry and key influencing factors
Job Type: Full‑time
Work Location: In person
Inside Sales Account Manager in Sunbury-on-Thames employer: Mulberry Recruitment
As an Inside Sales Account Manager at our Kingston Upon Thames office, you will thrive in a dynamic work culture that prioritises employee growth and development. We offer competitive salaries, performance bonuses, and a supportive environment where your contributions are valued, ensuring you can build meaningful relationships with customers while advancing your career in sales. Join us to be part of a team that fosters collaboration and innovation, making it an excellent place for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Account Manager in Sunbury-on-Thames
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Inside Sales Account Manager role. Highlight your sales skills and any relevant achievements to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Inside Sales Account Manager in Sunbury-on-Thames
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Inside Sales Account Manager role. Highlight your sales experience and any relevant skills, especially your fluency in German. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about sales and how your background aligns with our needs. Don’t forget to mention your proactive approach and excellent communication skills!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your sales prowess. Numbers speak volumes, so if you've hit targets or improved customer satisfaction, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining the StudySmarter family!
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of the Inside Sales Account Manager role. Familiarise yourself with sales processes, customer relationship management, and the specific products or services the company offers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Brush Up on Your Languages
Since fluency in German is a must, practice your language skills before the interview. Be prepared to answer questions in German and demonstrate your ability to communicate effectively. This will not only showcase your language proficiency but also your commitment to the role.
✨Showcase Your Communication Skills
As an Inside Sales Account Manager, excellent communication is key. Prepare examples from your past experiences where you've successfully managed customer relationships or resolved issues. Highlight your negotiation skills and how you've maintained high levels of customer satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're engaged and serious about finding the right fit for both you and the company.
