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- Tasks: Support sales by processing orders, managing customer relationships, and boosting sales through proactive outreach.
- Company: Join a dynamic team in Wimbledon with a passion for sports and customer service.
- Benefits: Competitive salary, bonus scheme, and opportunities for professional growth.
- Why this job: Perfect for sports enthusiasts looking to develop their sales skills in a vibrant environment.
- Qualifications: Experience in sales, Microsoft Office, and ideally an ERP system or Salesforce.
- Other info: Great career development opportunities in a supportive team atmosphere.
The predicted salary is between 28000 - 36000 £ per year.
Sales Support Administrator Wimbledon £33,000 – £36,000 (+ bonus scheme) Permanent, Full time My client is looking for a Sales Support Administrator to join their busy department, they are a keen to take on candidates with experience with Microsoft Office or having used an ERP system (ideally Orliweb / Cegid) and/or Salesforce. This is a great opportunity for developing further experience and growth, with a great bonus scheme. Bonus – if you are a keen sports or tennis fanatic. Responsibilities Ensure the administrative processing of customer orders. Ensure stock availability and offer replacement products in case of shortages. Manage the customer relationship with a dual objective of quality and optimisation of the customer relationship Ensuring the interface between the customer and the various departments of the company Inform the customer about the stock status and current orders Respond to the customer\’s needs, while ensuring compliance with internal procedures Ensure the delivery of orders to their destination, including producing invoices Handle complaints related to transport or order preparation. Making proactive sales call to customers and campaigns to boost sales. Proactive monitoring of order portfolios with customers in order to carry out a personalized follow-up of our priority accounts Creation of regular reports to help the sales teams and the country manager in the management of the subsidiary\’s sales. Follow up on sell in campaigns by reporting on global sales / distribution networks / regions Sales analysis to extract the 20/80 of sales and products at risk of overstock Inventory analysis to guide sales or restocking campaigns on certain products by the sales team Experience/Certification You have experience in sales and negotiation techniques with clients Hold a Master\’s degree, or an equivalent qualification, bonus if related to Business Experience in Microsoft Office suite, with initial experience on an ERP (ideally Orliweb / Cegid) and/or Salesforce. Proficiency in French is a bonus (not required). Must be able to commute to Wimbledon
Sales Support Administrator employer: Mulberry Recruitment
Contact Detail:
Mulberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in sales or administration. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to sales support. We recommend role-playing with a friend or using online resources to get comfortable with your responses and showcase your skills effectively.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with Microsoft Office, ERP systems, or Salesforce, make sure to highlight that in conversations. We want to see how you can leverage these tools to enhance customer relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your experience with Microsoft Office, ERP systems, and any sales techniques you've mastered. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your love for sports or tennis if that’s you – it could give you an edge!
Showcase Your Customer Service Skills: In your application, emphasise your ability to manage customer relationships and handle complaints effectively. We’re looking for someone who can ensure quality and optimise interactions, so share examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Tools
Familiarise yourself with Microsoft Office, ERP systems like Orliweb or Cegid, and Salesforce. Be ready to discuss how you've used these tools in past roles, as this will show your technical competence and readiness for the Sales Support Administrator position.
✨Showcase Your Sales Skills
Prepare examples of your experience in sales and negotiation techniques. Think of specific situations where you successfully managed customer relationships or resolved complaints, as this will demonstrate your ability to handle the responsibilities of the role.
✨Understand the Company Culture
Research the company and its connection to sports, especially tennis. If you're a fan, share your passion during the interview. This can help you connect with the interviewers and show that you’re a good fit for their team.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
