At a Glance
- Tasks: Promote and sell insurance plans while retaining existing clients.
- Company: Dynamic insurance firm based in Farnborough with a supportive team.
- Benefits: Competitive salary plus commission, with opportunities for growth.
- Other info: Great opportunity for career advancement in a thriving industry.
- Why this job: Join a motivated team and make a difference in customers' lives.
- Qualifications: Self-motivated, organised, and proficient in IT and communication skills.
The predicted salary is between 24000 - 25000 £ per year.
Sales and Retention Consultant
Location: Farnborough
Salary: £25,000 £27,000 + Commission (£400 £1,000 per month)
Our client, a growing and reputable organisation based in Farnborough, is seeking a driven Sales and Retention Consultant to join their expanding team. This is an excellent opportunity for someone who is confident, motivated, and customer-focused, with a strong desire to succeed in a sales environment.
In this role, you will be responsible for promoting insurance products, handling incoming enquiries, and managing relationships with both new and existing customers. You ll play a key part in driving business growth while delivering exceptional service.
Key Responsibilities
- Promote and sell insurance plans to prospective customers.
- Contact and secure new business opportunities through warm leads and enquiries.
- Retain and nurture relationships with existing clients to maintain long-term business.
- Engage with prospective clients via phone and in-person to understand their insurance needs (budget, medical conditions, coverage level, geographical requirements, etc.).
- Develop clear and accurate written proposals and quotations for customers.
- Efficiently manage customer data and interactions using the company CRM system.
- Resolve customer issues and complaints in a timely and professional manner.
- Support customers throughout the sales process and during the first year of their policy, assisting with queries, administration, and documentation.
- Uphold the highest standards of customer service, ensuring advice is clear, unbiased, and in the best interest of the client.
Skills & Attributes
- Strong self-motivation and a proactive approach to work.
- High levels of integrity and professionalism.
- Excellent organisation skills and the ability to manage multiple deadlines.
- Strong coordination and problem-solving abilities.
- Proficiency in IT systems including CRM platforms, Excel, Outlook, and general software.
- Confident communication and interpersonal skills.
- A methodical and detail-oriented approach.
- A good level of numerical ability (a strong maths skillset is an advantage).
Sales and Retention Consultant employer: Mulberry Recruitment
Join a dynamic team in Farnborough where your sales skills will be rewarded with a competitive salary and commission structure. Our supportive work culture fosters personal growth and development, ensuring you have the tools and opportunities to excel in your role as a Sales and Retention Consultant. With a focus on employee well-being and a commitment to excellence, we offer a unique environment that values hard work and motivation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Retention Consultant
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll be promoting insurance plans, so make sure you can confidently explain the benefits and features. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Sales and Retention Consultant
Some tips for your application 🫡
Show Your Sales Skills:When writing your application, make sure to highlight any previous sales experience you have. We want to see how you've successfully promoted products or services in the past, so don’t hold back on those achievements!
Tailor Your Proposal:Just like you would for a customer, tailor your written application to fit the role of Sales and Retention Consultant. Use keywords from the job description to show us you understand what we're looking for.
Be Clear and Concise:We appreciate clarity! Make sure your application is easy to read and straight to the point. Avoid jargon unless it’s relevant, and keep your sentences short and impactful.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Product
Before the interview, make sure you understand the insurance plans you'll be promoting. Research common questions customers might have and be ready to discuss how these plans can meet their needs. This will show your potential employer that you're proactive and knowledgeable.
✨Showcase Your Communication Skills
As a Sales and Retention Consultant, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play with a friend to simulate customer interactions. This will help you feel more comfortable during the actual interview.
✨Demonstrate Problem-Solving Abilities
Think of examples from your past experiences where you've successfully resolved customer issues or complaints. Be prepared to share these stories in the interview, as they highlight your ability to handle challenges effectively, which is crucial for this role.
✨Familiarise Yourself with CRM Systems
Since you'll be using a CRM system, it’s beneficial to have a basic understanding of how these systems work. If you have experience with any specific software, mention it during the interview. This shows that you're tech-savvy and ready to hit the ground running.
