At a Glance
- Tasks: Build strong customer relationships and coordinate timely freight movements.
- Company: Join a leading company in the ocean freight industry.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Make an impact in the ocean export sector while developing your career.
- Qualifications: Experience in ocean freight and strong communication skills required.
The predicted salary is between 32000 - 34000 € per year.
My client is looking for an Ocean Export Customer Service Executive to join the team on a full-time permanent basis. Great opportunity for someone that already has worked in the Ocean Freight Industry, either within Export or Import to progress and develop. Having experience using Cargowise is a bonus.
Responsibilities:
- Building strong relationships with customers to deliver outstanding service.
- Coordinating timely freight movement with complete and accurate documentation.
- Arranging haulage with shipping lines and ensuring dispatch readiness.
- Managing invoicing and document checks with precision.
- Resolving queries quickly and professionally.
- Communicating clearly with overseas agents, suppliers, and customers.
- Navigating ERP and SAP systems to support client operations.
- Taking ownership of your development and staying ahead in your field.
Experience:
- Solid experience of working in the ocean freight, export or import industry.
- Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus).
- A sharp eye for detail and understanding of its commercial impact.
- Ability to work under pressure and meet tight deadlines.
- Strong numerical and commercial acumen.
- Excellent communication skills, both written and verbal.
- A proactive approach.
Ocean Export Executive employer: Mulberry Recruitment
Join a dynamic team in Birmingham as an Ocean Export Executive, where your expertise in the ocean freight industry will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth, offering opportunities for professional development and skill enhancement. With a focus on delivering exceptional customer service and building strong relationships, we provide a supportive environment that encourages innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Ocean Export Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the ocean freight industry and let them know you're on the lookout for opportunities. Sometimes, it's all about who you know, so don’t be shy about asking for referrals or advice.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Cargowise and other relevant systems. We want you to feel confident discussing your experience and how it relates to the role. Practice common interview questions and have examples ready that showcase your skills.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to articulate your thoughts clearly and professionally. Remember, this role is all about building relationships, so demonstrating your ability to communicate effectively is key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s get you that Ocean Export Executive role!
We think you need these skills to ace Ocean Export Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ocean Export Executive role. Highlight your experience in the ocean freight industry and any specific skills that match the job description, like using Cargowise or managing documentation.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the ocean freight industry and how your previous experiences make you the perfect fit for this role. Keep it concise but impactful!
Show Off Your Communication Skills:Since communication is key in this role, make sure your written application reflects your excellent communication skills. Use clear and professional language, and double-check for any typos or errors before submitting.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Ocean Freight Stuff
Make sure you brush up on your knowledge of the ocean freight industry, especially export processes. Be ready to discuss your previous experiences and how they relate to the role. If you've used Cargowise, be prepared to share specific examples of how it helped you in your past roles.
✨Show Off Your Communication Skills
Since this role involves a lot of communication with customers and overseas agents, practice articulating your thoughts clearly. You might want to prepare a few scenarios where you successfully resolved queries or built strong relationships with clients. This will demonstrate your ability to communicate effectively.
✨Get Familiar with ERP and SAP Systems
If you have experience with ERP or SAP systems, make sure to highlight that during the interview. If not, do a bit of research on how these systems work and be ready to discuss how you would adapt to using them. Showing a willingness to learn can go a long way!
✨Demonstrate Your Attention to Detail
In this role, precision is key. Prepare to give examples of how your attention to detail has positively impacted your previous work, especially in managing documentation and invoicing. This will help convey your understanding of the commercial impact of accuracy in the ocean freight industry.
