At a Glance
- Tasks: Manage customer accounts, drive growth, and ensure outstanding service.
- Company: Join a well-established international sports business in Wimbledon.
- Benefits: Competitive salary, bonus opportunities, and career progression.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real impact while building strong customer relationships.
- Qualifications: Experience in account management or customer service with strong communication skills.
The predicted salary is between 30000 - 34000 £ per year.
- Account Manager
- Location: Wimbledon
Salary: 30,000 - 34,000 + Bonus
Job Type: Full-Time
Looking for a role where you can build relationships, drive growth and make a real commercial impact?
We're partnering with a well-established international sports business that's continuing to grow across the UK.
They are seeking an ambitious and customer-focused Account Manager to join their team in Wimbledon.
This is an excellent opportunity for someone who enjoys managing customer relationships, identifying opportunities and working collaboratively across multiple departments.
You'll take ownership of a portfolio of accounts, ensuring customers receive an outstanding experience while helping to drive revenue growth and business success.
Working closely with sales, logistics, operations and finance teams, you'll play a key role in supporting customers from order placement through to delivery, while also uncovering opportunities to strengthen and expand existing accounts.
The Role
As an Account Manager, you'll be responsible for
- Managing customer orders from initial enquiry through to successful delivery.
- Acting as a key point of contact for customers, providing outstanding service and resolving queries efficiently.
- Building and maintaining strong relationships with existing customers and key accounts.
- Identifying opportunities to grow customer accounts and increase revenue.
- Monitoring stock availability and recommending suitable alternatives when required.
- Working closely with internal teams to ensure a seamless customer experience.
- Coordinating invoicing and supporting the resolution of any order or delivery issues.
- Supporting sales initiatives and account development activities.
- Analysing customer, sales and inventory data to identify trends and opportunities.
- Producing reports and insights to support commercial decision-making.
- Contributing to the ongoing growth and success of the UK business.
What We're Looking For
- Previous experience in Account Management, Customer Success, Sales Support, Customer Service or a similar commercial role.
- Excellent communication and relationship-building skills.
- Strong organisational skills and attention to detail.
- A proactive and commercially aware mindset.
- Confidence working with data and identifying opportunities for growth.
- Strong Microsoft Office skills, particularly Excel.
- Experience using CRM or ERP systems.
- The ability to manage multiple priorities in a fast-paced environment.
- The Ideal Person
You are
- Driven and proactive, taking ownership of your work and opportunities.
- Customer-focused, with a passion for delivering an exceptional experience.
- Commercially minded, with a natural ability to spot growth opportunities.
- Analytical, comfortable working with data and drawing meaningful insights.
- Organised and able to manage multiple priorities effectively.
- Collaborative, building strong relationships both internally and externally.
Why Join?
This is an opportunity to join a growing international business where your contribution will be visible and valued.
You'll have the chance to develop long-term customer relationships, influence account growth and work within a collaborative team environment that offers genuine scope for progression.
If you're looking for a varied, commercially focused role where you can make a real impact, we'd love to hear from you.
Key Account Manager in London employer: Mulberry Recruitment
Join a dynamic and supportive insurance brokerage in Wokingham, where you will receive comprehensive training and the opportunity to grow your career in the insurance industry. With a friendly work culture that values teamwork and communication, this role offers a chance to develop your skills while contributing to a thriving business. Enjoy a competitive salary and the satisfaction of providing excellent customer service in a busy and engaging environment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager at Mulberry Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Mulberry Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Mulberry Recruitment:When writing your cover letter, make sure to tailor your message specifically for Mulberry Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Mulberry Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Mulberry Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Mulberry Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
