At a Glance
- Tasks: Manage customer accounts, provide sales support, and ensure high customer satisfaction.
- Company: Dynamic company in Kingston Upon Thames with a focus on innovation.
- Benefits: Competitive salary, performance bonus, and supportive work environment.
- Other info: Great opportunity for career growth in a collaborative setting.
- Why this job: Join a vibrant team and make a real impact in sales and customer relations.
- Qualifications: Fluent in English and German, with sales or account management experience.
The predicted salary is between 32000 - 34000 € per year.
Salary: £32,000-£34,000 + 10% performance bonus
Location: Kingston Upon Thames
Working hours: 38.5 hours per week
- Monday - Thursday: 8:00am - 5:00pm (1 hour lunch)
- Friday: 8:00am - 3:00pm (30 minutes lunch)
Position Summary
To provide sales support, manage relationships, and maintain high levels of customer satisfaction with distribution and assembler customers across specified territories. The role also involves developing business with existing customers by supporting Business Development Managers (BDMs), conducting customer business reviews, and making recommendations for business, process, and procedural improvements. Ensure accurate and competitive pricing is provided while maintaining excellent customer satisfaction at all times.
Essential Functions
- Proactively manage and develop business within assigned territories, with additional support for other regions as required, from the Sunbury office.
- Manage customer accounts by quoting and negotiating prices, processing orders, and coordinating deliveries based on stock levels, production, and schedules.
- Liaise with internal departments such as Logistics, Accounts Receivable, Accounts Payable, Warehouse, and Marketing where necessary.
- Maintain frequent and professional communication with customers to secure orders, provide product information, and deliver excellent customer service.
- Anticipate customer needs and develop plans to support future requirements.
- Support Business Development Managers in the field at all times.
- Manage inventory levels in line with customer forecasts and reorder points (ROPs).
- Work with the RMA department to resolve returns-related issues.
Experience / Knowledge
Minimum:
- Fluent in English and German (spoken and written, business level)
- Experience in sales and/or account management
Desirable:
- Fluency in at least one additional European language
- Knowledge of IT products (advantageous but not essential)
Skills / Behaviours
- Excellent communication skills
- Strong organisational skills
- Effective time management
- Strong negotiation skills
- Good numerical ability
- Proactive approach
- Ability to meet tight deadlines
- Ability to use independent judgment
- Ability to quickly learn and understand the industry and key influencing factors
Inside Sales Account Manager -German Speaking in London employer: Mulberry Recruitment
As an Inside Sales Account Manager at our Kingston Upon Thames office, you will thrive in a dynamic and supportive work environment that prioritises employee growth and satisfaction. We offer competitive salaries, performance bonuses, and a culture that encourages collaboration and innovation, ensuring you have the tools and opportunities to excel in your career while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Account Manager -German Speaking in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Inside Sales Account Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially if they relate to IT. Be ready to discuss how your experience aligns with managing customer accounts and supporting BDMs. Show them you’re the perfect fit!
✨Tip Number 3
Practice your negotiation skills! Since this role involves quoting and negotiating prices, brush up on your techniques. Role-play with a friend or use online resources to get comfortable with discussing pricing and closing deals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us!
We think you need these skills to ace Inside Sales Account Manager -German Speaking in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Inside Sales Account Manager role. Highlight your sales experience and any relevant skills, especially your fluency in German and English. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits perfectly with what we’re looking for. Don’t forget to mention your customer service skills and proactive approach!
Showcase Your Communication Skills:Since communication is key in this role, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t hesitate to demonstrate your ability to negotiate and manage relationships effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you’re keen on joining StudySmarter. Let’s get started on this journey together!
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Product Inside Out
Before the interview, make sure you understand the products and services the company offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Your Sales Skills
Since this role involves sales support and account management, be prepared to discuss your previous experiences in these areas. Think of specific examples where you've successfully managed customer relationships or closed deals.
✨Practice Your Language Skills
As a German-speaking Inside Sales Account Manager, you'll need to demonstrate your fluency in both English and German. Consider practicing common sales phrases or scenarios in both languages to ensure you're ready for any questions.
✨Show Your Proactive Side
The job requires a proactive approach to managing customer accounts. Be ready to share examples of how you've anticipated customer needs in the past and what steps you took to address them before they became issues.
