At a Glance
- Tasks: Provide exceptional support to brokers via calls, emails, and live chat.
- Company: Join a dynamic team in the financial services sector.
- Benefits: Enjoy a competitive salary, hybrid work options, and a 4-day work week.
- Other info: Fixed-term contract with opportunities for growth and development.
- Why this job: Make a real impact by solving problems and building relationships.
- Qualifications: Strong customer service skills; experience in financial services is a plus.
The predicted salary is between 27450 - 33550 £ per year.
Location: Fleet, Hampshire (Hybrid Options Available)
Salary: £21,400 + benefits
Contract: Fixed-term maternity cover, minimum 12 months
Working Pattern: 4 days per week, 9:00am–5:00pm
We are recruiting for a Customer Service Executive to join my client and provide exceptional support to intermediary partners. This is an excellent opportunity for someone with strong customer service and communication skills who enjoys solving problems, building relationships and providing technical guidance. Experience within the financial services sector would be advantageous.
The Role
You will be a key point of contact for brokers and intermediaries, handling telephone calls, emails and live chat enquiries. You will provide expert guidance on products, lending criteria and technical queries, while supporting the wider Sales team.
Key responsibilities include:
- Responding to telephone, email and live chat enquiries from brokers and intermediaries.
- Providing technical guidance on my clients products and underwriting criteria.
- Supporting intermediaries with portal and IT-related queries.
- Maintaining the intermediary database and setting up new companies in line with internal processes.
Customer Service Executive-4 Days Per Week in Hampshire employer: Mulberry Recruitment
Mulberry Recruitment is an excellent employer, offering a supportive work culture that prioritises employee development and well-being. Located in Farnham, the firm provides competitive salaries and bonuses, alongside opportunities for professional growth within a reputable team dedicated to delivering exceptional client service.
