At a Glance
- Tasks: Coordinate meetings and provide top-notch support to clients and consultants.
- Company: Dynamic financial services firm in Farnborough with a focus on client satisfaction.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement in a supportive environment.
- Why this job: Join a fast-paced team and make a real difference in client experiences.
- Qualifications: Strong admin and customer service skills, ideally in financial services.
The predicted salary is between 32000 - 32000 £ per year.
Location: Farnborough
Salary: Up to £32,000 + Benefits
Our client, based in Farnborough, is seeking a highly organised and customer-focused Administrator to join their Business Support team. This role is ideal for someone with strong administrative and customer service experience, preferably within Financial Services, who thrives in a fast-paced environment and can meet deadlines and targets.
About the Role
The Business Support team acts as a centralised administration and client servicing function, delivering end-to-end support to both clients and consultants. This role plays a key part in ensuring a seamless and high-quality client experience by working collaboratively across departments. You will be responsible for liaising with advisers and clients to coordinate annual review meetings, preparing appointment documentation, and producing valuation reports. Strong organisational skills, attention to detail, and a professional telephone manner are essential.
Key Responsibilities
- Coordinate and schedule annual review meetings for Premium Support Consultants, as well as handling additional booking requests
- Liaise with advisers, clients, and third parties to ensure smooth communication and service delivery
Business Support Administrator in Hampshire employer: Mulberry Recruitment
Contact Detail:
Mulberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Administrator in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Support Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your organisational skills and customer service experience, as these are key for the role. We want you to shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Keep an eye on our listings and get your applications in – we’re rooting for you!
We think you need these skills to ace Business Support Administrator in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Administrator role. Highlight your administrative and customer service experience, especially if it's within Financial Services. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that demonstrate your organisational skills and attention to detail, as these are key for us.
Showcase Your Communication Skills: Since this role involves liaising with advisers and clients, make sure to showcase your professional telephone manner and communication skills in your application. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with the key tasks mentioned in the job description, like coordinating meetings and liaising with clients. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past experience where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight how your skills can benefit their team.
✨Practice Your Customer Service Approach
As a Business Support Administrator, you'll need to have a professional telephone manner and excellent customer service skills. Think of scenarios where you've dealt with challenging customers or situations, and practice articulating how you handled them. This will help you convey your ability to maintain a high-quality client experience.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.