At a Glance
- Tasks: Handle customer enquiries and maintain contract renewal systems.
- Company: Join a supportive team near Hook with a focus on customer service.
- Benefits: Competitive salary, Monday to Friday hours, and a friendly work environment.
- Other info: Ideal for enthusiastic learners looking to grow in a dynamic team.
- Why this job: Make a difference by providing excellent support to customers and staff.
- Qualifications: Strong customer service skills and a good knowledge of Microsoft Office.
The predicted salary is between 26000 - 26000 £ per year.
Location: Hook
Salary: £26,000
Hours: Monday to Friday, 37½ hours per week, 7½ hours per day, plus a one-hour unpaid lunch break
My client who are based near Hook are seeking a Customer Service Administrator to join their team. We are looking for candidates who have got strong customer service skills and excellent attention to detail.
Daily Duties:
- Dealing with day-to-day enquiries
- Ensuring that the contract renewal system is maintained
- Receiving and processing purchase orders
- Assisting with mail-shots, and dispatching information to Customers
- Providing consistent, accurate, and timely support to Customers and members of staff and ensuring all forms of communication are answered accurately and efficiently
- Carry out general and routine office duties as required.
Skills:
- We are looking for applicants who are enthusiastic, motivated, with a willingness to learn, who are able to use their initiative, and think independently.
- The ideal candidate shall be able to multi-task
- Work in a team environment
- Good working knowledge of Microsoft Office, including Word, Excel, and Outlook.
- Experience using Sage 200 Professional is an advantage.
Locations
Customer Support Administrator in Hampshire, Hook employer: Mulberry Recruitment
Join a dynamic team in Hook where your customer service skills will be valued and nurtured. Our supportive work culture fosters collaboration and encourages personal growth, offering you the chance to develop your career while enjoying a balanced work-life environment. With competitive salary and a commitment to employee development, we provide a rewarding workplace for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Administrator in Hampshire, Hook
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle common enquiries or issues. Being able to demonstrate your problem-solving skills will really impress them during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about team dynamics or growth opportunities shows that you’re keen on contributing and developing within the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Support Administrator in Hampshire, Hook
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service skills and attention to detail. We want to see how your experience aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit. We love seeing candidates who can communicate clearly and effectively.
Show Off Your Skills:Mention your proficiency in Microsoft Office and any experience with Sage 200 Professional. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult situations or provided exceptional support in the past. This will show that you understand the importance of customer satisfaction.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its values. Knowing what they stand for and how they operate will help you tailor your answers and demonstrate that you're genuinely interested in being part of their team.
✨Show Off Your Attention to Detail
Since attention to detail is key for this role, prepare to discuss how you've ensured accuracy in your previous work. Bring examples of how you've maintained systems or processed orders without errors to highlight your meticulous nature.
✨Practice Your Multi-Tasking Skills
Think of scenarios where you've successfully juggled multiple tasks at once. Be ready to explain how you prioritise your workload and manage your time effectively, as this will be crucial in a busy customer support environment.
