At a Glance
- Tasks: Lead and develop a dynamic sales team, coaching new starters to success.
- Company: Join a vibrant team in Cirencester with a focus on growth and performance.
- Benefits: Competitive salary plus commission, with opportunities for personal and professional development.
- Other info: Enjoy a supportive, inclusive culture that values your growth and success.
- Why this job: Make a real impact by shaping the future of aspiring sales professionals.
- Qualifications: Experience in coaching or mentoring, especially in sales, is a plus.
The predicted salary is between 80000 - 90000 £ per year.
Location: Cirencester
Reports To: Sales Manager
Salary: £40,000 + Commission (OTE 80k-£90K)
Job Purpose
To lead, coach, and develop a team of new sales starters, building their confidence, capability, and performance from initial onboarding through to full competency. This role is responsible for creating a high-performing, motivated Academy team that successfully progresses into core sales roles and contributes to overall sales success.
Key Accountabilities & Responsibilities
- Coach, mentor, and develop individuals with little or no prior sales experience
- Deliver structured and hands-on training to build core sales skills and confidence
- Support team members through onboarding and guide them to full role competency
- Set clear performance objectives and provide consistent, constructive feedback
- Monitor individual and team performance, producing regular progress reports
- Create and implement tailored development plans based on individual needs
- Foster a positive, inclusive, and high-energy team culture focused on growth and success
Outputs & Measures of Success
Key Outputs:
- Effective onboarding and development of new sales starters
- Increased confidence, capability, and performance across the team
- Clear, structured reporting and development planning
- A positive, engaged, and motivated team environment
Indicative Measures:
- Successful completion of onboarding milestones and reduced time to competency
- Achievement of KPIs, including quality of calls and progression into core sales roles
- Timely and accurate reporting, with actionable development plans
- High engagement scores, low early-stage attrition, and positive team feedback
Skills, Knowledge & Experience
- Proven experience in coaching, mentoring, or developing individuals, ideally within a sales environment
- Strong communication and interpersonal skills, with the ability to motivate and inspire
- Experience training individuals with limited or no prior experience
- Confidence in setting targets, delivering feedback, and driving performance improvement
- Highly organised, with the ability to manage multiple development plans simultaneously
- A genuine passion for developing people and building capability from the ground up
Behaviours
- Supportive, patient, and encouraging approach to leadership
- Leads by example with professionalism and a positive attitude
- Builds an inclusive and motivating team environment
- Proactively identifies development needs and growth opportunities
- Demonstrates resilience, adaptability, and a commitment to continuous improvement
Quality Team Leader (Backshift) in Gloucester employer: Mulberry Recruitment
As a Quality Team Leader in Cirencester, you will join a dynamic and supportive work environment that prioritises employee development and growth. Our company fosters a culture of inclusivity and motivation, providing tailored training and mentorship to ensure every team member thrives. With competitive compensation and a focus on achieving personal and professional milestones, we are committed to making your career journey both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Team Leader (Backshift) in Gloucester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Quality Team Leader (Backshift) at Mulberry Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Mulberry Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Quality Team Leader (Backshift). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Quality Team Leader (Backshift) in Gloucester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Mulberry Recruitment:When writing your cover letter, make sure to tailor your message specifically for Mulberry Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Mulberry Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Mulberry Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Mulberry Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
