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- Tasks: Coordinate deliveries, optimise routes, and ensure customer satisfaction in a fast-paced environment.
- Company: Join a dynamic team focused on seamless delivery experiences.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
- Why this job: Make a real impact by ensuring every order arrives on time and customers are happy.
- Qualifications: Strong communication skills, attention to detail, and problem-solving abilities.
- Other info: Enjoy a collaborative atmosphere where your contributions truly matter.
The predicted salary is between 25000 - 28000 £ per year.
We are looking for a proactive Logistics Coordinator to join a fast-paced, collaborative team. At its heart, this role is about creating seamless delivery experiences, making sure every order arrives on time, every detail is spot-on, and every customer feels informed and valued. You will be the vital link between our workshop, warehouse, drivers, and customer service teams, keeping everything moving efficiently and stepping in to resolve challenges before they become problems. You will be part of a supportive, team-focused environment where your work genuinely makes a difference. Every delivery you coordinate contributes to a smooth operation and a happy customer.
Main responsibilities:
- Plan and optimise delivery routes using our Stream system, based on workshop schedules.
- Coordinate customer deliveries, balancing efficiency with great service.
- Handle delivery rescheduling requests smoothly and professionally.
- Proactively review held orders and reconnect with customers to arrange delivery.
- Double-check next-day deliveries for accuracy across addresses, contacts, and order details.
- Monitor and adjust delivery routes and time slots, keeping customers informed of any changes.
- Manage the Deliveries inbox ensuring all queries are handled promptly and professionally.
- Be the friendly voice on the phone, supporting customers with delivery enquiries.
Skills:
- Confident with systems and tech, you pick up new tools and software quickly.
- A clear communicator with great attention to detail.
- Highly motivated, with a get it right first time mindset.
- A natural problem solver who stays calm under pressure.
- Strong organisational and time management skills.
- Comfortable working in a structured, process-driven environment.
- Practical, proactive, and full of common sense.
- A driving license and access to a vehicle is preferred due to office location.
Locations
Logistics Coordinator in Farnham, Surrey employer: Mulberry Recruitment
Contact Detail:
Mulberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator in Farnham, Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the logistics field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common logistics questions your way. The more comfortable you are, the better you'll come across as a confident candidate.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past roles. This will highlight your proactive mindset and ability to stay calm under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of our team-focused environment.
We think you need these skills to ace Logistics Coordinator in Farnham, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Logistics Coordinator role. Highlight your experience with delivery coordination, customer service, and any tech skills you have. We want to see how you can make a difference in our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're excited about the role and how your proactive approach aligns with our mission of creating seamless delivery experiences. Let us know what makes you the perfect fit!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love a natural problem solver, so share those stories that showcase your calmness under pressure and your ability to keep things moving smoothly.
Apply Through Our Website: We encourage you to apply through our website for a streamlined process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mulberry Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Logistics Coordinator role. Familiarise yourself with the key responsibilities like planning delivery routes and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Problem-Solving Skills
Since this role requires a natural problem solver, prepare examples from your past experiences where you've successfully resolved challenges. Think about times when you had to stay calm under pressure or how you managed to keep customers informed during tricky situations.
✨Demonstrate Your Tech Savviness
As the job mentions being confident with systems and tech, be ready to discuss any relevant software or tools you've used in previous roles. If you have experience with logistics software or similar systems, highlight that to show you can hit the ground running.
✨Practice Clear Communication
Since you'll be the friendly voice on the phone, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your communication skills. Remember, attention to detail is key, so ensure you convey your points accurately.