At a Glance
- Tasks: Support clients and consultants through the new business process in financial services.
- Company: Established financial services firm with a client-focused approach.
- Benefits: Private medical insurance, income protection, life assurance, and pension scheme.
- Other info: Hybrid working options available with excellent career development opportunities.
- Why this job: Join a collaborative team and make a real impact in financial administration.
- Qualifications: Experience in financial services and strong administration skills required.
The predicted salary is between 27000 - 35000 € per year.
Location: Farnborough (Hybrid Options Available)
Salary: £27,000 – £35,000 + Benefits
Our client, a well-established and client-focused Financial Services firm, is seeking a New Business Administrator to join their centralised administration and client servicing team based in Farnborough. This is an excellent opportunity to join a collaborative Business Support team, providing end-to-end administrative support across a range of financial products.
Working as part of our Business Support Centre, you will support consultants and clients through the end-to-end new business process, ensuring cases are handled efficiently, accurately and in line with service level agreements.
Your responsibilities will include:
- Processing new business across investments (ISAs, Bonds, Investment Accounts), pensions and protection (individual and corporate)
- Managing cases from submission through to “In Force” status
- Proactively managing and chasing pipeline cases to completion in line with SLAs
- Raising new business invoices
- Booking annual review meetings
- Handling new business queries from Advisers, clients and product providers
- Maintaining accurate and compliant client records across internal systems
- Ensuring all documentation is correctly stored within document management systems
- Supporting colleagues to meet team and business objectives
Skills & Experience
- Financial Services experience (IFA or provider background preferred)
- New business processing experience across a variety of products (e.g. ISA, GIA, pensions, bonds, protection not necessarily all)
- Strong administration and customer service skills
- Proficiency in Microsoft Word and Excel (training provided on internal systems)
- 5 GCSEs (grades AC / 94) including Maths and English
Desirable:
- Experience within a life, investment or pension environment
- Experience handling DB transfers
- Understanding of regulated environments and compliance processes
Benefits:
- Private Medical Insurance (self cover)
- Income Protection (75% salary for up to 3 years)
- Life Assurance (4x salary)
- Critical Illness Cover (£50,000 lump sum)
- Pension (6% employer / 3% employee)
New Business Administrator in Farnborough employer: Mulberry Recruitment
Join a well-established Financial Services firm in Farnborough as a New Business Administrator, where you will thrive in a collaborative and supportive work culture. With hybrid working options, competitive salary, and comprehensive benefits including private medical insurance and income protection, this role offers excellent opportunities for professional growth and development within a dynamic team focused on delivering exceptional client service.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Administrator in Farnborough
✨Tip Number 1
Network like a pro! Reach out to people in the financial services industry, especially those who work at firms you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to new business administration. Think about your past experiences and how they relate to the role. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your skills! Create a portfolio or a simple document that highlights your relevant experience in processing new business and customer service. This can be a great conversation starter during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace New Business Administrator in Farnborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the New Business Administrator role. Highlight your relevant experience in financial services and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your customer service skills and any experience with new business processing.
Showcase Your Skills:In your application, be sure to showcase your administration skills and proficiency in Microsoft Word and Excel. If you have experience with document management systems or handling financial products, let us know!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. We can’t wait to see your application!
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Financial Products
Make sure you brush up on your knowledge of financial products like ISAs, pensions, and bonds. Being able to discuss these confidently will show that you're not just familiar with the terms but understand how they work in practice.
✨Demonstrate Your Administration Skills
Prepare examples from your past experiences where you've successfully managed administrative tasks. Highlight your attention to detail and ability to handle multiple cases efficiently, as this role requires strong organisational skills.
✨Showcase Your Customer Service Experience
Think of specific instances where you've gone above and beyond for clients or colleagues. This role is client-focused, so demonstrating your commitment to excellent service will set you apart from other candidates.
✨Familiarise Yourself with Compliance Processes
Since the role involves working within regulated environments, it’s crucial to understand compliance processes. Brush up on relevant regulations and be ready to discuss how you’ve adhered to them in previous roles.
