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For Companies At a Glance
- Tasks: Provide IT support, manage faults, and oversee hardware/software projects.
- Company: Local recruitment agency in Farnborough with a supportive IT team.
- Benefits: Salary of £30-35,000 plus additional benefits.
- Why this job: Join a dynamic team and make a difference in employee support.
- Qualifications: Experience in IT support and a valid driver’s license required.
- Other info: Great opportunity for career growth in a collaborative environment.
The predicted salary is between 30000 - 35000 £ per year.
A local recruitment agency in Farnborough is seeking a Support Analyst to join their IT team. The ideal candidate will have experience in IT support and help desk roles, providing internal employee support.
Responsibilities include:
- Managing faults and development requests
- Project management of IT hardware/software
- Direct issue resolution
A full valid driver's license is required for equipment transport. The position offers a salary of £30-35,000 plus benefits.
IT Support Analyst: Helpdesk, Hardware & Projects in Farnborough employer: Mulberry Recruitment
Contact Detail:
Mulberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst: Helpdesk, Hardware & Projects in Farnborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in support roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you’d handle specific issues and be ready to share your problem-solving skills. We want to see your thought process!
✨Tip Number 3
Showcase your projects! If you've worked on any IT hardware or software projects, make sure to highlight them during interviews. We love to see hands-on experience that aligns with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate candidates like you to join our team.
We think you need these skills to ace IT Support Analyst: Helpdesk, Hardware & Projects in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and help desk roles. We want to see how you've managed faults and development requests in the past, so don’t hold back on those details!
Showcase Your Projects: If you've worked on any IT hardware or software projects, be sure to mention them! We love seeing candidates who can demonstrate their project management skills and how they’ve resolved issues effectively.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your IT support knowledge, especially around helpdesk systems and hardware troubleshooting. Be ready to discuss specific tools and technologies you've used in previous roles, as this will show your expertise and confidence.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to manage faults and development requests effectively.
✨Project Management Experience Matters
Since the role involves project management of IT hardware/software, be ready to talk about any relevant projects you've managed. Discuss your approach to planning, executing, and delivering projects on time, and how you handle any challenges that arise.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you'd handle a specific technical issue or a customer service situation. Practise articulating your thought process clearly, as this will demonstrate your analytical skills and customer focus.
