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- Tasks: Manage customer interactions via calls and emails, ensuring top-notch service.
- Company: Dynamic recruitment agency with a focus on customer care.
- Benefits: Salary between £26,000-£29,000, private medical insurance, and life assurance.
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Customer-focused, detail-oriented, and strong communication skills required.
- Other info: Hybrid role with a 14-month fixed-term contract.
The predicted salary is between 26000 - 29000 £ per year.
A recruitment agency is seeking a Customer Services Representative for a 14 Month FTC in Farnborough. This role includes managing customer interactions through calls and emails, ensuring high-quality service.
Candidates should be customer-focused, detail-oriented, and possess strong communication skills.
The position offers a salary between £26,000 and £29,000 along with several benefits including private medical insurance and life assurance.
Client Care Specialist – Hybrid (14-Month FTC) in Farnborough employer: Mulberry Recruitment
Contact Detail:
Mulberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Specialist – Hybrid (14-Month FTC) in Farnborough
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer interactions, let’s role-play some scenarios with a friend or family member. This will help us feel more confident when it comes to those tricky questions.
✨Tip Number 3
Don’t forget to prepare some questions for the interview! Asking insightful questions shows that we’re engaged and serious about the position. Plus, it gives us a chance to find out if the company is the right fit for us.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we can keep track of our applications and stay updated on any new opportunities that pop up.
We think you need these skills to ace Client Care Specialist – Hybrid (14-Month FTC) in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've managed customer interactions in the past, so be specific about your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Client Care Specialist role. Share your passion for customer service and how you can contribute to our team.
Showcase Your Attention to Detail: In this role, being detail-oriented is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to present their best selves!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mulberry Recruitment
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss how you handle difficult customers, resolve conflicts, and ensure satisfaction. This will show that you understand the core of what it means to be a Client Care Specialist.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples that highlight your ability to communicate effectively. Think about times when you’ve successfully managed customer interactions through calls or emails, and be ready to share those stories.
✨Demonstrate Attention to Detail
As a detail-oriented candidate, be prepared to discuss how you ensure accuracy in your work. You might want to mention specific tools or methods you use to keep track of customer interactions and follow-ups, as this will resonate well with the interviewers.
✨Research the Company Culture
Take some time to learn about the company’s values and culture. Being able to align your answers with their ethos will not only impress them but also help you determine if it’s the right fit for you. Show that you’re not just looking for any job, but that you genuinely want to be part of their team.
